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“Good Choice for Business travelers”

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Grand Metropark Hotel Kunshan
Ranked #5 of 337 Hotels in Kunshan
Certificate of Excellence
Beijing, China
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Good Choice for Business travelers”
4 of 5 bubbles Reviewed March 8, 2014

The Hotel offers a good quality for the money you pay here. The rooms are big and have a modern style, the service of the staff is good and the prices are very fair. Only the breakfast was not so good like expected...the choice was less and especially the bread seemed already be some days old.

  • Stayed March 2014, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTKSKunshan, General Manager at Grand Metropark Hotel Kunshan, responded to this review, March 12, 2014
Dear Guest
Greetings from DoubleTree by Hilton Huaqiao – Kunshan! We are glad to know that you enjoyed your stay here with us and your compliments about our room are highly appreciated! As the first DoubleTree by Hilton hotel in east China, we provide all of our customers with contemporary spacious guest rooms and a high valued experience with our warm and caring services. 2014 is the 5th year since our grand opening in 2009. We will maintain the highest standard of hospitality to all of our guest and you are welcomed to celebrate with us! Thank you again for choosing our hotel and we are looking forward to have you again!

Philippos Arghirides
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

178 reviews from our community

Traveler rating
    61
    89
    25
    1
    2
See reviews for
5
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
昆山, China
1 review
5 of 5 bubbles Reviewed January 28, 2014

I want to tell you that this hotel is very good,the people here are servise nice,and the hotel beside the subway,is easy to everywhere you want,i like the food here,expcially icecream and the cakes.if you want to stay between shanghai and suzhou,you can live here for your best choice.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Austin X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTKSKunshan, General Manager at Grand Metropark Hotel Kunshan, responded to this review, February 10, 2014
Dear guest,
Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. Your generous compliments on us are highly appreciated. All of us at the Doubletree by Hilton Huaqiao – Kunshan take pride in providing our guests with the highest standards in hospitality.Our well-trained team members are always ready to offer you attentive and caring services to make you feel like home. As you may notice, our hotel is located on the border of Kunshan and Shanghai, it’s just 300 meters away from Shanghai Metro Line 11 Anting Station, and currently you may also exit at Zhaofeng Road station and it will take you less than 5 minutes to visit our hotel. With our special location on this border, you are easily connected between two cities. In addition, we are glad to hear that you had a taste of our food and dessert. Our Magnolia café is providing high quality of food and beverage to our guests as always, with a wide variety of dishes catering for everyone’s tastes. Also,we highly recommend you to have a try at our Suiyuan Chinese restautant during your next stay,which will serve you the typical flavoured chinese foods,to make you enjoy diferent cuisines from all over China whitout going out the hotel.In DoubleTree by Hilton Huaqiao – Kunsha, where the little things mean everything is our constant promise to you. Thank you again for choosing our hotel and we look forward to welcoming you back once again with our delicious chocolate chip cookies!


Philippos Arghirides
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 30, 2013

This isn't your typical Double Tree. It could be easily re-branded to a higher Hilton hotel with minimum changes. Excellent staff. Conveniently located close to the Metro station and a mall. Room Service is quick and efficient.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 542riteshb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTKSKunshan, General Manager at Grand Metropark Hotel Kunshan, responded to this review, January 7, 2014
Dear guest,
Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experiences with us on Tripadvisor. It is our great pleasure to know that you enjoyed your stay here with us. Where the little things mean everything is our constant promise to you in all DoubleTree by Hilton hotels, and we believe it is the focus on little things that make us differentiate from other hotels. As the first DoubleTree by Hilton hotel in East China, we are honored to cater you with contemporary accommodations and warmest services. All of our English-speaking team members are always ready to help you to make you feel at home. In addition, As you may notice, our hotel is located on the border of Shanghai, it’s just 300 meters away from Shanghai Metro Line 11 Anting Station, where a grand shopping mall, life hub@ Anting is situated. Currently you may also exit at Zhaofeng Road station and it will take you less than 5 minutes to visit our hotel. You are also welcomed to share with us more expectations to help us getting better! Thank you again for choosing our hotel and we look forward to welcome you back again!


Philippos Arghirides
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shangai, China
1 review
5 of 5 bubbles Reviewed December 3, 2013

It was really my pleasure to spend 2 nights in your nice hotel. The servise, food, comfort of the rooms, ...everything was really excellent. Many thanks I will definately choose this hotel again. Thank you very much.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eva V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTKSKunshan, General Manager at Grand Metropark Hotel Kunshan, responded to this review, January 6, 2014
Dear guest,
Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experiences with us on Tripadvisor. It is our great honor to know that you enjoyed your stay here with us and we appreciate your compliments about our warm and caring service, our contemporary guest rooms and multiple choices of food and beverage. Where the little things mean everything, all of us at DoubleTree by Hilton Huaqiao – Kunshan, take pride in serving you with the highest standard of service. Each of our well-trained staff is always ready to help you to make you feel at home. Thank you again for choosing our hotel and we look forward to welcome you back again!


Philippos Arghirides
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huaqiao, Kunshan, China
1 review
4 of 5 bubbles Reviewed November 18, 2013

Good hotel and good rate. Friendly helpful staff. No problem to get a take away coffe in the morning. Breakfast offered a wide selection from east to west. My room was too war (+23°C). Iseemd that the Air conditioning did not work properly.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stefan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdaHaitang, General Manager at Grand Metropark Hotel Kunshan, responded to this review, January 29, 2015
Dear Guest,
Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. All of us at the Doubletree by Hilton Huaqiao – Kunshan take pride in providing our guests with the highest standards in hospitality.Our well-trained team members are always ready to offer you attentive and caring services to make you feel like home. As you may notice, our hotel is located on the border of Kunshan and Shanghai, it’s just 300 meters away from Shanghai Metro Line 11 Anting Station, and currently you may also exit at Zhaofeng Road station and it will take you less than 5 minutes to visit our hotel. With our special location on this border, you are easily connected between two cities. In addition, we are glad to hear that you had a taste of our food and dessert. Our Magnolia café is providing high quality of food and beverage to our guests as always, with a wide variety of dishes catering for everyone’s tastes. What’s more, we also highly recommend you to have a try at our Sui Yuan Chinese restaurant during your next stay with us, where you will find exquisite Cantonese dishes and other special local flavors. In DoubleTree by Hilton Huaqiao – Kunshan, where the little things mean everything is our constant promise to you. Thank you again for choosing our hotel and we look forward to welcoming you back once again with our delicious chocolate chip cookies!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
3 of 5 bubbles Reviewed November 10, 2013

not value added for the money paid. Paid internet and very user unfriendly. Staff not well trained. Not friendly enough. Not up to the Hilton standard I normally see. It is not really bad. Everything is in good order. It is just not up to standard.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chin Hui L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTKSKunshan, General Manager at Grand Metropark Hotel Kunshan, responded to this review, November 12, 2013
Greetings from DoubleTree by Hilton Huaqiao – Kunshan. Thank you for taking time to share your experience with us on Tripadvisor. Your feedback regarding our services and internet are highly appreciated and thank you for giving us a chance to get improved. Please accept our sincere apologies for any discomfort you experienced during your stay with us. As one of the DoubleTree by Hilton hotels, we take pride in providing our guests with warm and caring service. We will take your advice on our services very seriously and if you want to share more details of your expectations and anything we could do to get improved, please feel to contact me directly via Philippos.Arghirides@hilton.com. Regarding the internet problem you mentioned, please be well noted that we provide complimentary internet service to Hilton HHornor Gold & Diamond members and we sincerely welcome you become our Hilton HHornor member. Once again, thank you for staying with us and I hope we will have the opportunity to have you once again staying with us in the near future so we can satisfy and surprise you!

Philippos Arghirides
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
1 review
4 of 5 bubbles Reviewed November 8, 2013

Good Hotel especially for this Price. Very good bar with pool billiard. Location arround does not offer so much and especially the chinese animal health inspection is hard to stand. If you there for Business I recommend.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ralf W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTKSKunshan, General Manager at Grand Metropark Hotel Kunshan, responded to this review, November 12, 2013
Dear guest,
Greetings from DoubleTree by Hilton Huaqiao–Kunshan! Thank you for sharing your experiences with us on Tripadvisor. We’re glad to know that you enjoyed your stay in our hotel especially in our L bar, a vintage sports bar located on the first floor. Regarding the check point you mentioned, it is for any live or frozen meat products before getting to Shanghai to ensure the safety of food to all our citizens by government. Hence, you also could be sure our food products have been checked and re-checked for the safety of our guests. If you would like to travel around for entertainment and dinning opportunities, the Life hub@Anting, a grand shopping mall which is just 300 meters away from our hotel can provide you a series of different choices. In the same time, we strongly recommend you to have a try at Magnolia café and Sui Yuan Chinese restaurant in our hotel. We are looking forward to have you back whether on your business trip or your personal journey next time!

Philippos Arghirides
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Metropark Hotel Kunshan

Property: Grand Metropark Hotel Kunshan
Address: No.2 Zhaofeng Road, Huaqiao CBD, Kunshan 215332, China (Formerly DoubleTree by Hilton Huaqiao Kunshan)
Location: China > Jiangsu > Kunshan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 337 Hotels in Kunshan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Metropark Hotel Kunshan 4*
Number of rooms: 398
Official Description (provided by the hotel):
Grand Metropark Hotel Kunshan is conveniently located in the heart of fast developing Huaqiao Business Centre. It is only 35 minutes drive from downtown Shanghai and just 300 meters away from Shanghai Metro Line 11 Anting Station. Now, you can also exit from Zhao Feng Road Station, 5 minutes walk from the hotel. The hotel is also close to many international golf courses and prominent attractions such as Silport Golf Course, Yangcheng Lake, Zhouzhuang Water Village, Shanghai International Circuit and Shanghai Auto Museum. ... more   less 
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