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“Very Disappointed”

Hour Kheang Guest House
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Hour Kheang Guest House
Ranked #57 of 83 Kampot B&B and Inns
Jersey, UK
Level Contributor
77 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Very Disappointed”
Reviewed June 13, 2013

I booked this hotel through Agoda due to the advertised large rooms (40sq meters) and river or city views. When we arrived at the hotel we were given room 8 which was no more than 20 meters square, had no window, just a wooden shutter with no insect screen into the corridor.

The room was swarming with mosquitos as they could fly in freely through the wooden shutters.

The bathroom was nicely tiled but had a terrible smell of sewage that permeated through the room.

We advised reception that we were not happy and they confirmed that the room we had booked had been double booked, it was unfortunate that they could not have been honest when we checked in.

We did not stay at this hotel and despite the hotel lack of assistance in allowing us to contact Agoda we were covered by Agodas booking guarantee and were able to leave the hotel and stay elsewhere.

Please be careful booking this hotel as from what I saw there are few if any rooms with a real window and therefore the online prices are vastly overpriced for what you get.

We moved to The Magic Sponge, whilst it was a short walk from the river front it was much cheaper, cleaner and even had a real window.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loulou96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    14
    35
    13
    8
    9
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Any
English first
Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 7, 2013

Nice clean room, friendly staff who always asked how I was feeling everyday as I was a bit sick when we arrived in Kampot. Really good value, for a nice clean aircon room with TV. Rented motorbikes and organized onward travel through the staff and both worked out really well. Great place to stay in Kampot!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dah6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 23, 2013

I stayed in a dorm here for 2 nights. It was hot and fairly stuffy with only a fan, but all of that was made up for by the great staff, clean rooms, and excellent prices. I had a minor accident on an islamd while I was staying here and the manager was so kind and really made sure I was OK which I appreciated a lot. Good location near the river

Stayed May 2013, traveled solo
Helpful?
Thank JaneZoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 19, 2013

Nice clean staff very helpfull rooms great size me and my friend had twin room great shower great aircon great value and just out side guest house bar cauld rusty key hole best spare ribs I ever had in my life . Had a push bike for a doller from the hotel very flat so great to get around hotel organised all our bus travell so cheap and all brand new bus so if in campos twin room 15 dollers great value

Room Tip: All rooms are good but if on budget they have doorm for 3 dollers a night just so clean and helpfull
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J3dvc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 30, 2013 via mobile

The tuktuk dropped us off after looking at several guesthouses, we wanted a room for 3 nights and stayed for 9. The guesthouse is centrally located next to the new market and close to lots of restuarants and bars. The great thing is our room was quiet no matter how busy the street was. I has a couple great sitting áreas, serve breakfast if you want it and make a great cup of coffee. A few of the rooms could use a little better ventation but they were nice and clean. Also very friendly staff.

Stayed January 2013, traveled as a couple
Helpful?
Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitges, Spain
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2013 via mobile

We heard about this guesthouse on our trip. Guesthouse is really nice, clean and beautiful rooms. They service good breakfast for a good price and it's situated in the middle of the centre. For a dorm you pay $3, fan room $8 and with aircon $13.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mereltje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 16, 2012

We spent several days here. It was chosen for us by our niece who lives in town. It's family owned & operated, & the family looks out for you every day. Rooms are basic but comfortable. There are 2 covered patios with comfy couches for lounging on a hot or rainy day. Location is tops for Kampot - right by the river in the center of town.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colomonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hour Kheang Guest House

Property: Hour Kheang Guest House
Address: Old Market Street just off Riverside Road, Kampot 07000, Cambodia
Location: Cambodia > Kampot Province > Kampot
Hotel Style:
Ranked #57 of 83 B&Bs / Inns in Kampot
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hour Kheang Guest House 2*
Number of rooms: 13
Reservation Options:
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