We were on a tuk tuk on our way to Samon's Guesthouse (which has great reviews). As we crossed the bridge we saw this lovely sand beach, with chairs, bungalows and a lovely bar. We asked the driver about the place and he said that the name is Natural Bungalows. Very nice place but very expensive, he said: U$40 for a room or U$65 for a bungalow. We decided to treat ourselves and stay here. They only had rooms available.
The rooms are new, nice and clean. However, we found the staff unfriendly and could not be asked to service us. We even put U$3 in the tip box in the hope they would appreciate it and deliver a better service, but it was in vain. There were lots of staff and they were all playing pool. We had to get up from our chairs to order drinks. Also the bins under the table were overflowing and we had to clean it ourselves.
As this was not bad enough when we tried to swim, the beach near the hotel is dirty. I asked one of the guys about this huge bin bag in the water by the beach and he removed from the water and left it on the beach. You would think he would put in in the bin basket?
Regarding the water in the river, be warned: they say it's clean and you can swim in it (which is the main reason we chose to stay here) however we saw lots of litter and even 2 used ladies tampons floating by the hotel beach).
Breakfast is very basic: you can choose 1 item to eat and 1 drink. For the price you are paying it should be a buffet or at least order as much as you want.
Other reviews here say that this is Cambodia and you should not expect great service: in my opinion when you are paying this kind of money (especially in Cambodia) I would expect outstanding service and friendly staff with a big smile.
I would not stay here again and do not recommend it.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Hotwire, Hotels.com, Booking.com, Orbitz and Travelocity so you can book your Natural Bungalows reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.