My family got in late at night and checked in. We parked, unloaded our things only to find that the key cards had not been activated! We had to lug all of our luggage back to reception to have the keys activated. The vending machines were only located on certain floors and the person at reception told us the wrong floors. We rode the elevators after midnight trying to find something to drink! There was no in-room wireless at all so my iPad didn't work. The shampoo and conditioner bottles in the room were half empty, which is just disgusting. We asked for extra towels only to be told that there were no extra towels available. There were also no extra blankets or pillows in the room and when I called and asked for extra, I had to argue with the staff member about whether there were any in the closet. The staff was surly. Overall, I was very displeased and certainly will not stay at this hotel again.
- Official Description (provided by the hotel):
- Find a rewarding experience nestled in the heart of Greensboro at The DoubleTree by Hilton. Centrally located just 15 minutes from Piedmont Triad International Airport, just off interstates 40 and 73. From reservation to check out, a warm and inviting staff will create a simple and pleasurable stay beginning with a warm chocolate chip cookie at check in and the luxurious comfort of our Sweet Dreams bed. Here at The DoubleTree by Hilton, we know it's the little things that matter most and we are dedicated to anticipating your needs to make your stay the best it can be. Come stay with us, there is a warm cookie and a sweet dream with your name on it ready and waiting for you!Accommodations Include: 175 Guest RoomsSweet Dreams by DoubleTree sleep experienceWiFi throughout the hotelCable T.V. with premium channelsAlarm clock radio MP3 connectivityUSA Today availableTelephone with voicemail and data portIn room coffee/tea providedAt your service:Same day laundrySelf parking24 hour Business Center24 hour Fitness by PrecorIndoor PoolSundry Shop with ATMSurrounding Attractions:Greensboro Coliseum ComplexGreensboro Aquatic CenterACC Hall of FameFour Seasons Towne CenterThe Koury Convention CenterNC A&T UniversityUNCGGreensboro CollegeGuilford CollegeGuilford Technical Community CollegeHistoric Downtown GreensboroThe International Civil Rights Center & MuseumWet- n-Wild Emerald Point Water ParkThe Shops at Friendly CenterFriendly Shopping Center ... more less
- Reservation Options:
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- Also Known As:
- Doubletree By Hilton Greensboro Hotel Greensboro
- Doubletree Greensboro
- Greensboro Doubletree