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“Great Greensboro airport hotel”

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Embassy Suites by Hilton Greensboro - Airport
Ranked #14 of 77 Hotels in Greensboro
Reviewed June 13, 2014 via mobile

Spent one night traveling from Michigan to North Carolina. Hotel is easy to find right off I-40 with free parking. Internet was complimentary. Room was standard Embassy Suites layout. Beds comfortable. Sofa-bed average. Bathrooms clean and functional. Mini-refrigerator and microwave also standard. Free cooked to order breakfast was excellent and staffed by very helpful and friendly staff. Will stop here again when in the area.

Stayed: June 2014
Thank kokodoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded June 26, 2014

Dear Kokodoc,

We appreciate you making us a stop on your travels, and taking a moment to share your experience on Trip Advisor.

Thank you for all of your wonderful comments about our hotel. I look forward to sharing your words with our team, and to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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594 - 600 of 867 reviews

Reviewed June 13, 2014

From the airport shuttle to the front desk to housekeeping, maintenance, the bartender and management, you are treated like you are genuinely appreciated and liked! The rooms are always immaculate, the food is very good and the service is exceptional.

Room Tip: Try the special suites on the 7th floor or a corner room or both!
See more room tips
  • Stayed: May 2014, traveled on business
    • Value
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Thank Brad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded June 26, 2014

Dear Brad,

We appreciate you making us a stop on your travels, and taking a moment to share your experience on Trip Advisor.

Thank you so much for all of the wonderful comments from the shuttle service to our services. I look forward to sharing your words with our team, and to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2014

After our Bath tub backed up twice they decide to move our room (a day later). To make things worse we found a bottle of drugs in the extra blanket when we made up the extra bed. AC in rooms was sparse. Service at the Diner was slow and did not open when sign stated. I don't recommend this hotel to anyone.

  • Stayed: June 2014, traveled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Connie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded June 26, 2014

Dear Connie

We appreciate you making us a stop on your travels, and taking a moment to share your experience on Trip Advisor.

I am sorry we were short of meeting your expectations, and take your information as a tool to help us improve, our services. We do take them serious, as we continue to improve our product. We have reviewed, resolved, and addressed the noted items with your help.

I look forward to the next opportunity your travels lead you back to our hotel. If you allow us the opportunity, please stop by the front desk and ask for me.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

pro- Clean room, comfortable bed, descent room service food, indoor pool/hot tub, close to a lot of activities, close to freeway con- upgrade to premium room was not worth it. The use of a complimentary vending machine; it was poorly stocked (empty most of the time)

  • Stayed: June 2014, traveled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Judith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded June 26, 2014

Dear Judith,

We appreciate you making us a stop on your travels, and taking a moment to share your experience on Trip Advisor.

Thank you for all of the wonderful compliments on cleanliness, comfort, quality of food and location. I also appreciate your comment on the stocking of the snacks, as this is an opportunity.

I look forward to sharing your words with our team, and to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

One word Great stay. My wife and I really had a nice time at the Embassy Greensboro getting away from the every day routine. We really look forward to coming back. The staff was so friendly, It was everything we expected and more. Thanks for our getaway.

  • Stayed: June 2014, traveled as a couple
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Howard I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded June 26, 2014

Dear Howard,

We appreciate you making us a stop on your personal getaway, and taking a moment to share your experience on Trip Advisor.

Thank you for the wonderful comments about our staff and accomodations. I look forward to sharing your words with our team, and to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014

As usual, the staff and accommodations of the hotel are excellent value for the price. Convenient location. The evening 'guest reception' is always nice relaxation time...Try the Loaded Chips - fantastic!

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Victor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded June 26, 2014

Dear Victor,

We appreciate you making us a stop on your travels, and taking a moment to share your experience on Trip Advisor.

Thank you for all of the wonderful compliments about our service, location and our services.

I look forward to sharing your words with our team, and to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014 via mobile

Reservations were handled seamlessly and received discount for conference. Hotel very clean and nice layout. Check in was easy and quick. Manager's reception had great snacks. Morning breakfast was superb great layout for sleeping rooms. Highly recommend.

Stayed: June 2014, traveled as a couple
1  Thank Gerald N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded June 26, 2014

Dear Gerald,

We appreciate you making us a part of your conference, and taking a moment to share your experience on Trip Advisor.

Thank you for all of your wonderful comments about the reservation process, check in, and complimentary services.

I look forward to sharing your words with our team, and to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Greensboro - Airport

Address: 204 Centreport Drive, Greensboro, NC 27409-9783
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Greensboro
#13 Family Hotel in Greensboro
Price Range: $106 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Greensboro - Airport 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Embassy Suites Greensboro
Greensboro Embassy Suites

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