I asked for a 2 room suite and I needed to check in around Noon, which I was informed would not be an issue when I made my reservation. When I arrived at 12:30PM, I was rudely advised the rooms would not be available until 3PM. Once I did get my room it ended up being a parlor suite which is not what I had asked for and thought I reserved the 2 room suite. The indoor pool was cold and our kids could not even enjoy. We waited to be seated at the restaurant for 30 minutes before even acknowledged by the staff only to be told that it would be another 40 minutes before we could be waited on. There were only 5 tables seated at the time. We wanted to enjoy a nice drink at the bar which was suppose to open at 4PM. The bar did not open until late due to the bartender arriving later.
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- Also Known As:
- Embassy Suites Greensboro
- Greensboro Embassy Suites