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“Great stay for our son's birthday!”

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Embassy Suites by Hilton Greensboro - Airport
Ranked #13 of 77 Hotels in Greensboro
Reviewed March 4, 2014

On 2/28, we stayed at the Embassy Suites for our son's 10th birthday. We held a sleepover party with a few boys from his class. Everyone enjoyed the indoor pool and hot tub. The room was very spacious, especially for a group of boys! I really like that the rooms have a separate bedroom and living room. The kitchenette with refrigerator, sink, and microwave was very useful for serving pizza, cake, and making popcorn late at night. The free breakfast is wonderful- many options, including made to order omelets. The only problem we had during our stay is that one of the boys accessed the internet without our free Hilton honors code, and we had a charge of $10. When we asked about it at the front desk, the staff were very understanding and removed it for us immediately. This is a very nice hotel with great features and friendly staff, and we will definitely book here again! Thanks for a great stay and a memorable 10th birthday party for our son!

  • Stayed: March 2014, traveled with friends
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Thank mommytoaidan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded March 6, 2014

Dear Mommytoidan,

Thank you so much for your kind words. We grately appreciate being your choice for your son's Birthday. I look forward to sharing your feed back with our team, and to the next opportunity to have you all back with us.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (837)
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604 - 610 of 837 reviews

Reviewed February 27, 2014

I have stayed in many Embassy Suites and other Hilton properties. The only issue with this Embassy was internet was spotty at best. Very nice breakfast buffet that had a large variety of choices. Everything else was as always, first class.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded February 28, 2014

Dear Brian,

Thank you for making us a stop on your travels, and for taking a moment to share your experience with us on Trip Advisor. We greatly appreciate your kind words, and look forward to sharing your comments with our team. We also appreciate your comment about the internet, and will evaluate the download & upload speeds.

We look forward to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Staff and Hotel all are excellent, Hotel was clean and Staff was friendly a excellent weekend get away!Great value for the money, my wife and I had a great experience at this hotel and all it had to offer.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Dana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded February 27, 2014

Dear Dana,

Thank you for making us your choice for a get away, and for taking a moment to share your experience with us. Thank you for all of the wonderful comments. We look forward to sharing them with the team, and for the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

I had a great time, wonderful experience with excellent service for my sons birthday. The value for the money was unbelievable, I still can't get over what a great deal I had! Thank you for everything!!! I will be back.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded February 27, 2014

Dear Nancy,

We appreciate you choosing us as a stop on your travels, and appreciate that you took a moment of your time to share your experience on Trip Advisor. We are so glad you had a wonderful time, and a great experience.

We look forward to sharing your comments with our team, and the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

I enjoyed my experience here and definitely will stay. I usually come into town once a month and from now on this is where I will stay. Great Service and nice spacious suites, wonderfurl breakfast and loved the premium package. Lots of goodies involved with that. Nice pool and nice location away from all the noise of greensboro.

  • Stayed: February 2014, traveled with family
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Thank yours66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded February 20, 2014

Dear Horatio,

Thank you for allowing us the opportunity to be a stop on your travels, and for taking a moment to share your experience on Trip Advisor. I am looking forward to sharing your feedback & comments with our team. As we continously work on maintaining an exceptional level of service, it's good to see our efforts return in a comment like yours.

When you return, please ask for me at the desk, for me to meet you & thank you for your business.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

All guest were basically snow bound and much of the staff were unable to make it in. The staff that were there had do do everything. I saw managers and ladies in high heels/dress suits waiting tables. It was a situation no one wanted, but the staff rose to the occasion. Service was slower than normal or non-existant (maid service) due to the staff shortage, but I can not give enough accolades to the staff that was there. They made what could have been a difficult experience into a pleasant one, all the while smiling and courteous as they jumped in and got the job done. I have stayed at this ES many times and plan to many more. Greensboro Embassy Suites is the Best!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Clayton E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded February 24, 2014

Dear Clayton,

Thank you very much for making us a stop on your travels, and for taking a moment to share your experience on Trip Advisor. We greatly appreciate your understanding of the situation. I was the bartender on the first evening, due to staff not able to make it, and it made it so much easier & enjoyable that everyone was so understanding.

I look forward to sharing your awesome words with our team, and look forward to the next opportunity your travels lead you back to our property.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

My visit to the Embassy Suite Hotel during my business trip was very pleasant. There was a severe snow storm and even though the facility was short staffed, they were very professional, courtious and always had a smile on their face. Will stay again if the need arises.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRubio80736, Assistant General Manager and Food & Beverage Director at Embassy Suites by Hilton Greensboro - Airport, responded to this reviewResponded February 25, 2014

Dear Elizabeth,

Thank you for making us a stop on your travels, and for taking a moment to share your experience on Trip Advisor. Thank you so much for your understanding of the situation, and for the kind words. I look forward to reviewing & sharing with our team.

We look forward to the next opportunity your travels lead you back to our hotel.

At your service,
Josh Rubio
Assistant General Manager and Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Greensboro - Airport

Address: 204 Centreport Drive, Greensboro, NC 27409-9783
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Greensboro
#13 Family Hotel in Greensboro
Price Range: $128 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Greensboro - Airport 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Embassy Suites Greensboro
Greensboro Embassy Suites

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