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“Attractive Hotel; Failed At A Setup Request”
Review of Proximity Hotel

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Proximity Hotel
Ranked #2 of 77 Hotels in Greensboro
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed December 11, 2011

I scheduled a surprise birthday booking at the beautifully designed Proximity hotel. I really admire the green initiatives and the front desk staff was friendly! The Loft King Spa Room I booked was quite attractive, as I asked to get a tour of it beforehand.

Early on the check-in day, the staff allowed me to bring balloons that they agreed to set up in the room before check-in. I also asked for a DVD player to be placed in the room and to set an ambiance with turning on a few lights, again before check-in.

Unfortunately upon check-in at the hotel designated time, the balloons were not placed in the room. It was also dark in the room and the DVD player was not there either.

Needless to say, instructions were not followed at all and I was terribly frustrated. I expected top-notch service from a hotel of this calibur and they failed.

Therefore, we had to wait in the lobby while the staff setup the room. It was smart that I checked the room first, otherwise it would have been a real embarrassment as a birthday surprise.

Although they got a staffer to setup quickly, the DVD placed in the room was very dusty and not neatly positioned next to the TV. (I can only assume the DVD player had been stored and unused for awhile.) Also, the lights still were not turned on in advance. This proved to be a sloppy and incomplete setup. Nevertheless, we made the best of the stay.

Advice: If you need items setup in a Proximity room before check-in, view the room yourself first after the picking up the key to make sure items are present.

  • Stayed: January 2011, traveled as a couple
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1  Thank TDeals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded January 6, 2012

I am so sorry we did not keep our promise to you regarding the room setup. For such a special occasion you certainly deserved better execution! I appreciate you sharing your experience with us. We will make sure it doesn't get repeated.

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442 - 448 of 511 reviews

Reviewed November 29, 2011

Stayed 2 nights at the Proximity and enjoyed every minute of it.

Beautifully designed hotel from the reception through to the rooms. The outlook from the room over the gardens was great.

Great comfy bed and massive bathroom.

Had dinner at the Print Works Bistro, meal was great, but desert was a little disappointing but over all very good.

If ever back in Greensboro I would love to stay at the Proxmity again.

  • Stayed: October 2011, traveled as a couple
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Thank Always_on_holidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded December 1, 2011

I am delighted you enjoyed the view. Our gardener often features clippings from around the hotel in to our cut flower vases to bring a bit of our surroundings indoors. So sorry the dessert dissapointed! We certainly want to end a meal as wonderfully as it begins. We will look forward to your return.

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Reviewed November 18, 2011

Just spent two days in this property this week. It is always exceptional from the front desk, modern room and Print Works Bistro. It is an engineering and thoughtfully planned Green hotel and you would never know it, because it is simply an exceptional hotel first. Rooms have concrete slab ceilings and supports mixed with inviting furniture and a wonderful bed.

If you are visiting Greensboro, I highly recommend this property or its sister property, the O'Henry Hotel.

Room Tip: Corner rooms are really great with windows in the bathrooms or the standard lineal long king room.
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  • Stayed: November 2011, traveled on business
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Thank SeanKStewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded December 1, 2011

The corner and center room bathroom windows really do create a great open feel that is often hard to find in a hotel.

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Reviewed November 15, 2011

My boyfriend and I stayed at the Proximity Hotel while in town for a concert. It was easily accessible to restaurants/bars for before and after the show. Jade, at the front desk, was extremely helpful! She recommended an excellent taxi service, and suggested several restaurants to check out.

The room was beautiful and exceptionally clean. The bathroom was huge, and had an amazing walk-in shower. Definitely had a great night sleep in the big, comfy bed!!

We were there for only a night and were unable to take advantage of the spa or restaurant, however, if they are anything like the rest of the hotel, I am sure they are top notch.

  • Stayed: October 2011, traveled as a couple
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Thank Casey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded December 1, 2011

I am so happy that our staff made a great impression on you. We delight in figuring out how to make your experience in Greensboro more enjoyable. See you in town for the next concert!

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Reviewed November 15, 2011

Met a few family members at this hotel for a brief 24 hour reunion. The rooms were immaculate, attractive, with vast ceilings, very comfortable to lounge within and catch up with family. Was glad to see each floor had filtered water available in the common room with a hot water dispenser also. Convenient amenities including robe and aveda products enhanced the shower experience. Fresh squeezes orange and grapefruit juice available until late also enjoyable. The restaurant attached was a delight for brunch, eggs were whipped and scrambled to perfection. The common areas also very attractive. Staff was friendly and accommodating, made great recommendations, and joined our rooms with no hassle, cleaning staff very friendly. As mentioned by previous reviewer the pool appeared to be a last minute afterthought, there's ample green space with couches which seemed a larger priority. The bed was a bit firm for my taste, but the bedding and pillows were cozy. Overall an unique hotel with many pleasant features and designs.

  • Stayed: November 2011
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1  Thank BreehanStephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2011

I travel to Greensboro area 2x a year and have tried numerous hotels. This is really the only place to stay. LEED certified. Beds are great. Bathrooms are huge. Ceilings are high. Technology is state of the art. Printworks Bistro is okay. Fine for the middle of Greensboro.

Room Tip: Get a room on the 8th floor. Ceilings are even higher.
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  • Stayed: October 2011, traveled on business
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Thank Brent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded November 8, 2011

Glad you found us! The 8th floor rooms really do give a different experience don't they! Thank you for the review.

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Reviewed October 15, 2011

I just finished two nights at the Proximity and can only say, "Who knew there would be such a comfy hotel in Greensboro?"
In town for a conference at the Center for Creative Leadership and loved the place. What stood out:
The use of curtains as decor throughout the hotel was ingenious - soft but elegant.
Business centers on each floor with an honors bar and filtered water.
A fabulous room with huge bathtub!!!
very subtle night light in the bathroom
Real HD TV
Windows you could open for fresh air.
Solar heated water
Instant service for an engineering problem
A Fabulous restaurant (The Lemon Tart cake was to die for)
The staff was attentive (the shuttle driver was great) and very helpful
Hope I am going to Greensboro again soon!!

Room Tip: Ask for the rooms with the Big baths!
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  • Stayed: October 2011, traveled on business
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Thank Natisimus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded October 28, 2011

I love that some of the smaller details caught your eye. We just installed the filtered water dispensers on each of the floors and they have been popular! I hope there is another CCL program that catches your interest of another reason to visit Greensboro!

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Additional Information about Proximity Hotel

Address: 704 Green Valley Rd, Greensboro, NC 27408-7018
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Greensboro
#1 Romantic Hotel in Greensboro
#2 Family Hotel in Greensboro
#3 Business Hotel in Greensboro
Price Range: $279 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Proximity Hotel 4*
Number of rooms: 147
Official Description (provided by the hotel):
Built to use 36% less energy and 30% less water than a comparable hotel, the Proximity Hotel offers a glimpse of the future while celebrating the past. Sustainable practices, custom-designed furnishings, commissioned art and innovative loft-like modern design await guests in every corner of the 147-room luxury "green" hotel and its adjacent restaurant. ... more   less 
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Also Known As:
Proximity Hotel Greensboro

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