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“Great place”

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Hilton Garden Inn Greensboro
Ranked #4 of 76 Hotels in Greensboro
Certificate of Excellence
USA
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great place”
Reviewed June 22, 2014 via mobile

The staff here is great. They were all super helpful and friendly. The man working overnight (Paul) went above and beyond. The rooms are very comfortable. Our room had a Kurieg (sp?) coffee maker. Loved it!

Stayed June 2014, traveled on business
Helpful?
Thank TravelGrly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, June 24, 2014
Dear TravelGrly,

Thank you for reviewing our Hilton Garden Inn; I'm excited to hear you found our staff so friendly and helpful, as well as that you enjoyed the convenience of the Keurig coffeemaker! We look forward to seeing you the next time you're in the Triad area. Thanks again for your praise!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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534 reviews from our community

Traveler rating
    309
    151
    48
    19
    7
See reviews for
204
77
35
170
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Johnson City, Tennessee
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 13, 2014

My boyfriend and I stayed here last weekend on our way back home from vacation. The lady at check-in was very professional and this was right after she had been treated badly by another customer. She did a speedy check-in and we got to our clean, comfortable room quickly. The bed was comfortable and the room was very clean. I love the Hilton Garden Inn hotels and will continue to book with them.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KayK1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, June 16, 2014
Dear KayK1986,

Thanks for leaving a review of your visit - we hope you had a nice vacation! I'm glad you had such a comfortable stay and found our service excellent. We appreciate your high ratings and look forward to seeing you the next time you pass through Greensboro! Thank you again for your comments.

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 30, 2014

Overall a great hotel but the staff were no friendly. Great location. Near great dining and activities. I would probably stay there again whenever I'm in the area. The only negative aspect of the trip would be the lack of friendliness of the staff. The staff did not seem to care if their guests were satisfied or not and had little or no interaction with their guests.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bonnie1755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, June 2, 2014
Dear bonnie1755,

We appreciate you taking the time to review our Hilton Garden Inn and are glad you had a good stay overall, but do apologize that our service did not meet your expectations. Helping our guests feel at home is one of our priorities and we will discuss your feedback as we aim to provide the best service we can. Otherwise, thank you for your high ratings and we hope to show you how much we value our guests the next time you visit Greensboro!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AIKEN
2 reviews
Reviewed May 28, 2014

Very hard bed and breakfast is not included with cost of the room. Compared to other hotels and the value they offer for the price of the room I'll stay elsewhere. On a psoitive note the hotel was clean and the staff pleasant. After paying for the breakfast each of the three of usfelt the food was above average

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, May 30, 2014
Dear Rick L,

Thank you for taking the time to review your visit. We apologize for the aspects that fell short of your expectations - our beds are adjustable for your comfort and our staff would be glad to help you out should you have any issues in the future. Otherwise, I am happy to hear you found our staff friendly and our food above-average. Thanks again for your feedback and we hope to have another opportunity in the future to give you a comfortable stay.

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wilmington, nc, United States
1 review
Reviewed May 22, 2014

i only use Hilton properties when i travel because of this property. they spoiled me. the price is very competitive but the attitude of the staff is exceptional. their "can do" or "will do" attitude cannot be topped. next time i am in the Greensboro, NC area i will stay at the Hilton garden inn.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, May 26, 2014
Dear William T,

Thanks so much for your loyalty to Hilton and taking the time to review your stay with us. I'm delighted to read you had an excellent visit and we're grateful for your 5-star ratings across the board! We look forward to seeing you the next time you're in Greensboro - thank you again for your comments!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Marlboro, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2014

I was displeased with the noise in my room. I was awakened at night with noise from the vents or pluming. I mentioned it to the clerk at desk at checkout but it was dismissed. I feel that my bill should have been adjusted. I also overhear another quest talking about the air condition problem in his room.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Anita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, May 12, 2014
Dear Anita L,

Thank you for reviewing our Hilton Garden Inn. We apologize for the noise issues and appreciate the feedback so we can help provide a quiet stay as possible for our guests. If you would like to discuss further, please reach out to me at the number below. Otherwise, we appreciate your high ratings for our cleanliness, location, and service, and hope to have another opportunity in the future to give you a great stay. Thanks again for your feedback and again we apologize for the inconvenience.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, United States
1 review
Reviewed May 8, 2014

You will not have any complaints. They will fix any problem before your lay down for the night. The staff is very responsive and listens to your issues. They will accommodate you in anyway possible. Pool was clean, gym was fresh, and I had a banquet buffet for my niece who graduated from High Pointe on May 3 and the food was outstanding. And the Cobblers was a delight. Great family and game centers near buys and parks for kids.

  • Stayed May 2014, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, May 12, 2014
Dear Eric W,

Thanks so much for your review and kind words for our staff; I'm glad to hear we could accommodate your needs and that you had a great stay overall! Congratulations on your niece's graduation and we're really grateful for your 5-star ratings across the board. Thank you again for your comments and we hope to see you the next time you're in Greensboro!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Greensboro

Property: Hilton Garden Inn Greensboro
Address: 4307 Big Tree Way, Greensboro, NC 27409-2734
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Greensboro
#5 Business Hotel in Greensboro
#9 Romantic Hotel in Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Greensboro 3*
Number of rooms: 134
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn in beautiful Greensboro, North Carolina. Our hotel offers many amenities for your comfort and convenience, including an indoor pool, business center, and fitness room. The Great American Grill is our on-site restaurant and is open for breakfast and dinner. All of our guest rooms feature a microwave and refrigerator - perfect for the business or extended stay traveler in Greensboro. We are located minutes from the new Greensboro Aquatic Center and the Piedmont Triad Airport. Let our hotel be your home away from home. ... more   less 
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Also Known As:
Hilton Garden Inn Greensboro Hotel Greensboro
Hilton Greensboro
Greensboro Hilton Garden Inn

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