So it was an okay hotel. Not the best. Breakfast was lacking a lot. Staff was okay but not the best. I blame it on big city ignorance but you can still offer excellent service regardless where you are.More
- Free Wifi
- Free parking
So it was an okay hotel. Not the best. Breakfast was lacking a lot. Staff was okay but not the best. I blame it on big city ignorance but you can still offer excellent service regardless where you are.MoreShow less
We appreciate the review of your recent stay at our hotel and are sorry that you received a less than stellar level of service and breakfast quality; this is not the Hampton norm as our goal is Satisfaction Guaranteed. We have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.
The entire staff provided tremendous service in every encounter starting from check-in, front desk, breakfast and beyond. Elvis was especially helpful and friendly and took time out of his day to chat with me. Great experience overall!
Thank you for taking the time to rate and review your recent stay. The staff and I are very pleased that you experienced such amazing service as our guest. We look forward to your return.
I have never been in a room that looked like frat party after frat party had taken place in there. A wore out couch with fluid stains everywhere, ottoman cover frayed and worn out, lamp shade bent and creased, multiple stains on the carpet. Can't believe they would put anyone in this room!!! Couldn't wait to leave!!!
Thank you for taking the time to provide feedback about your stay. If you would like to reach out to me at the property I would be happy to discuss your experience and resolve the matter to your satisfaction. I apologize for for the condition you found the room in. I look forward to speaking with you.
Great staff, clean rooms, great breakfast area. Highly recommend.
My only issue was the amount of transient people around the hotel parking lot and near the hotel. I was asked for money and a ride more than once. Of course it had nothing to do with the hotel itself, and out of their control, but I'd say be careful in the area. Otherwise, I felt safe in the hotel.
It was great to read about your experience as our guest. I am very pleased you found our staff, rooms, and breakfast met, and even exceeded your expectations.
We love your hotel. Everything was very clean and welcoming. The room was beautiful and very comfortable. The complimentary breakfast was amazing. Everything was fresh and delicious!! The staff was very friendly and helpful.
The staff and I are very pleased that you had such a wonderful overall experience as our guest. Thank you for taking the time to provide feedback about your stay. We look forward to your return.
The hotel is great but the breakfast is not up to standards. The hotel staff are quite helpful. The management should take a second look at the beds as they are falling apart. Overall a pleasant experience
Thank you for taking the time to review your recent stay. I am sorry you were disappointed in the new Hampton Inn breakfast. I was pleased to read about our staff. We look forward to your return.