I don't eat red meat very often, so when I do, I want the really good stuff. I want a burger that can be cooked medium rare. I want to eat at a place where I'm asked "how do you want that cooked?"
If the menu includes sweet potato fries, I volunteer to be their forever customer. My favorite is the Carolina Burger (cheddar cheese, chili, slaw, mustard, and onions) but there are about a dozen other standard choices PLUS "Build Your Own." There are even a dozen choices on the french fry menu.
Then you get to choose the size! And you can choose between Angus beef, turkey, or their own veggie burger.
I don't live in Greensboro but when I'm over there, I'll drive across town just to eat at Big Burger Spot.
PS: I've read reviews about less than stellar service or food and all I can say is "did those people let management know?" because I'm confident that the owners care and would fix whatever they can fix.