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“Decent but not spectacular” 3 of 5 bubbles
Review of SpringHill Suites Greensboro

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SpringHill Suites Greensboro
Ranked #10 of 76 Hotels in Greensboro
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
444 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
“Decent but not spectacular”
3 of 5 bubbles Reviewed February 4, 2011

We selected this hotel partially because of the reviews and the Tripadvisor ranking. While we have nothing major to complain about, I'm surprised at the high ranking. Rooms were clean but for a suites hotel, I thought they were a little small. Staff was pleasant and let us check in early. Coffee in the lobby tasted terrible. The "hot breakfast" was pretty standard for hotels of this type. Again, a decent hotel but nothing to distinguish it from others in the area.

  • Stayed January 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TarHeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillSuitesGSO, General Manager at SpringHill Suites Greensboro, responded to this review, February 15, 2011
Thank you for choosing the SpringHill Suites during your visit to Greensboro, NC and taking the time to write a review. Our guest's feedback is very important to us. I will personally look into the coffee in the lobby and see how we can improve the taste. Thank you again for taking the time to review our hotel.
Warm Regards,
Tom Ullring
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
    262
    114
    16
    10
    4
See reviews for
164
56
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113
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Richmond, Virginia
2 reviews
4 of 5 bubbles Reviewed January 5, 2011

We've stayed here 4 times over the past year when attending NC A& T events. The hotel staff is excellent and very pleasant! Very eager to please and very helpful. Rooms are clean, some bathrooms need to be updated, but overall I rate this hotel a 4.5 due to the staff!

  • Stayed October 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aggiemoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillSuitesGSO, General Manager at SpringHill Suites Greensboro, responded to this review, February 15, 2011
Thank you for choosing the SpringHill Suites during your visit to Greensboro, NC and taking the time to write a review. Our staff believes in Marriott’s Spirit to Serve. They truly care about our guest’s, our hotel and our community. We look forward to Welcoming you back to our hotel again soon.

Warm Regards,
Tom Ullring
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed December 14, 2010

I love SpringHill Suites and no matter the location, this chain never seems to disappoint. The staff was excellent! They were very helpful and professional. It was great to see that the towels and wash cloths were CLEAN and WHITE and they didn't look worn. I also like the fact that the linens kept in the sealed bag for the pull out couch were clean and fresh. Overall the lines on the beds were great, however I did find some hair on a pillow and on the sheets. This typically freaks me out which is why I couldn't give the hotel a 5 rating. In comparison to other hotels when I travel, SpringHill Suites has always maintained a high level of customer service and a great stay away from home. Please continue to keep up the good work.

  • Stayed December 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ucanrespond2me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillSuitesGSO, General Manager at SpringHill Suites Greensboro, responded to this review, February 15, 2011
Thank you for choosing the SpringHill Suites during your visit to Greensboro, NC and taking the time to write a review. I am so glad that you enjoyed your stay with us. I have passed on to our housekeeping department about the hair you found on the pillow and our housekeepers now use hairnets when cleaning our rooms. You’re feedback was very helpful and again thank you!
We look forward to Welcoming you back to our hotel again soon.

Warm Regards,
Tom Ullring
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Jefferson, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 17, 2010

I am a regular at this hotel and stay at this location every chance I get. The staff treats me like family...but they treat everyone like family. The managment is superior; therefore, so is the staff. Every staff member says hello when you encounter them. I have seen one of the managers working on the second floor helping the staff clean lght bulbs and clean baseboard in the hallways. She was also taking time to help the staff with their English. This hotel always finds a room for me even on very short notice. Do not miss the opportunity to stay at this location.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank K9Jorga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mulkey, General Manager at SpringHill Suites Greensboro, responded to this review, October 27, 2010
It looks like you caught Charlene our Operations Manager in action! Charlene has been with the property for over four years and is a true joy to our guest and staff alike. Thank you for the kind words and we are glad you have found a place you can call home while on the road.
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ohio
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed September 21, 2010

Booked this with Marriott reward points to use as a stopover on a long driving trip. Really nice staff and clean, quiet room. Couldn't ask for more.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lamber20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mulkey, General Manager at SpringHill Suites Greensboro, responded to this review, October 7, 2010
Thank you for staying with us during your trip! We are happy to see you enjoyed your stay and hope you decide to visit us again soon. Thanks for taking the time to share your experience with everyone on Trip Advisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford
1 review
5 of 5 bubbles Reviewed September 13, 2010

We enjoyed our stay at the SprinHill Suites. Restaurant staff and front desk staff were wonderful.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Miodonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mulkey, General Manager at SpringHill Suites Greensboro, responded to this review, September 15, 2010
Thank you for taking the time to share you staff with Trip Advisor. We are glad to hear you enjoyed your time at the SpringHill Suites Greensboro and we look forward to your quick return!
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Randolph, Massachusetts
1 review
5 of 5 bubbles Reviewed August 20, 2010

Spring HIll Suites was a great experience. Clean Rooms, Great breakfast, evening socials and friendly efficient staff especially Deshawn Daniels at the front desk. They even loaned us a DVD Player to use to watch a movie.

  • Stayed August 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dtbellive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mulkey, General Manager at SpringHill Suites Greensboro, responded to this review, August 22, 2010
Thank you for taking the time to let everyone know about your stay at the SpringHill Suites in Greensboro, NC. Deshawn is an absolute superstar that is always happy to give a recommendation for lunch or directions to help you find your way to the best shopping in town. We look forward to seeing you during your next visit at our free guest reception Monday- Thursday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Greensboro

Property: SpringHill Suites Greensboro
Address: 6006 Landmark Center Blvd, Greensboro, NC 27407-2633
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Greensboro
#4 Business Hotel in Greensboro
#5 Romantic Hotel in Greensboro
#6 Family Hotel in Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Greensboro 3*
Number of rooms: 82
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, you'll love our smart, stylish SpringHill Suites by Marriott Greensboro hotel. Our all-suite hotel is near the Greensboro Coliseum, International Civil Rights Center & Museum, and the High Point Market - the largest furniture trade show in the world. Our hotel features complimentary high-speed Internet access, luxurious bedding, and separate spaces for working and relaxing. Enjoy our complimentary hot breakfast buffet. Make yourself at home with the 32" LCD TV, microwave, mini-fridge, coffee maker, wet bar, and pullout sofa bed. Relax in our pool or fitness room. Or stop by our complimentary guest reception - serving appetizers each evening, Monday through Thursday. If you're planning a small meeting, let us know - our boardroom accommodates up to six. Few hotels in Greensboro, NC can match our award-winning service. ... more   less 
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Also Known As:
Springhill Suites By Marriott Greensboro Hotel Greensboro
Greensboro Springhill Suites

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