I travel a lot for business. Whether for business or personal, I research and will often seek out Beard Award winning chefs/restaurants. I simply love the entire dining experience. That said, a dining experience is seldom perfect, and I do not believe such is a reasonable expectation. But certain staples of a dining experience can make or break the evening.. Some of my dining experiences include Gary Danko (SF), Cyrus (Healdsburg) and Spiaggios (Chicago). At Cyrus, my party of four was 30 mins late for our reservation due to my mistake. I share this with you in that the treatment my party/mother recovering from cancer and my wife received from the hostess at Salvino's was inexcusable. She claimed to be the owner. The pure arrogance and rudeness was unlike that which I have ever heard of or indirectly experienced. Whether we were 10 or 15 mins late or not, we called to let them know prior to arriving. That said, I loved the food and our service at the table . But why anyone would want to visit a restaurant whose owner has NO APPRECIATION for its guest would be beyond my comprehension.. If you are one who can enjoy a meal despite this characteristic of the owner, you will enjoy the food prepared by the chef. But I just assume not know about it. As the owner does not deserve your patronage.
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