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“Jennifer”

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Hawthorn Suites by Wyndham Greensboro
Ranked #13 of 76 Hotels in Greensboro
Certificate of Excellence
Carmel
1 review
“Jennifer”
Reviewed April 8, 2013

I have been in the hospitality industry for 16+ years and I feel a need to mention Jennifer, the guest services and front desk contact. We were a large group with a lot of extra requests and she went above and beyond to take care of our needs. It felt more like a bed and breakfast experience due specifically to her service and helpful demeanor. She absolutely deserves recognition for a job well done! And personally, the complimentary laundry was a life saver! Thank you!
Thank you,
Heather Johanson

  • Stayed March 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Heather J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Asheville, North Carolina
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 7, 2013

We chose this hotel because it has a few 1-bedroom suites available with full kitchens. Since our toddler goes to bed fairly early, having the separate bedroom with door allows us a nice quiet space for her to sleep while the adults have a separate living room space to be in. We also like having the kitchen so that we can avoid eating out in restaurants for every single meal.

There must have been an event going on in the area during our stay because we were unable to get rooms in other extended stay hotels that we have enjoyed in the past, such as the Residence Inn, Towneplace Suites, or Homewood Suites. We decided to give Hawthorn Suites a chance, but unfortunately, this hotel does not compare at all with the aforementioned hotels.

It is an older hotel that is in need of renovation. Oddly, a few pieces of furniture in the room appeared new, while they seemed to have left the remainder of the room as-is. The bed was comfortable, but the pillows were completely flat. The couch appeared new, as did the recliner, but the rest of the furnishings in our room were very worn. The kitchen was outdated, but it did have the bare essentials needed for cooking a simple meal. There was a full-size fridge, 2-burner stove, dishwasher, microwave, toaster, coffee pot, a few pots, and enough dishes/utensils for 4 people.

What is lacking in this hotel is service. Housekeeping only services the room after 7 days. They do not do any type of room "refresh" as other hotels of this style offer, so you have to take out the trash yourself as needed and you have to go to the front desk any time you need supplies. For example, we stayed for 5 nights and were only supplied with 3 bath towels, 1 bottle of shampoo, 1 bar of soap, 2 packets of dish washing detergent and 2 packets of coffee for 3 people. We cooked every single day and with only 4 plates, we obviously had to run the dishwasher everyday so we had to continually ask for more detergent. For the price that this hotel charges, I think a simple room refresh would be a nice addition so that the guests would not have to constantly go to the front desk for more supplies.

What they offer as far as breakfast goes is VERY limited (juice and packaged muffins on a very small table). To be honest, I'd rather they forego the "breakfast" they offer and include a room refresh service instead.

This hotel does have a small gym (equipment appears outdated and I chose not to use it). There is no pool.

The location is very close to the Piedmont Airport, so you will hear planes flying overhead quite frequently. Other than that, the hotel noise was minimal.

I would chose one of the previously mentioned extended stay hotels over this one in the future, if they are available.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank seminolepharmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Greensboro

Property: Hawthorn Suites by Wyndham Greensboro
Address: 7623 Thorndike Rd, Greensboro, NC 27409-9421
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Greensboro
#15 Romantic Hotel in Greensboro
#18 Business Hotel in Greensboro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Greensboro 3*
Number of rooms: 120
Official Description (provided by the hotel):
ALL NEW --- $2 MILLION RENOVATION COMPLETE AS OF OCTOBER 2013!Come experience the first all suites hotel of its kind in the Triad, the brand new Hawthorn Suites by Wyndham - Greensboro. Our richly appointed suites make the ideal choice for both business and leisure travelers. Every suite offers a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, stove top/range, and dishwasher, plus brand new Simmons Beautyrest bedding and Samsung HDTVs. Traveling on business? Bring your laptop and work efficiently at your executive desk with complimentary HSIA, or utilize our state of the art business center. Communication is no problem with voicemail, free local calls and two separate phone lines. Hungry? Enjoy a delicious, hot breakfast buffet each morning on the house, or visit our on-site convenience store open around the clock. Work off some stress in our 24 hour Fitness Center, or take advantage of our free guest membership to The Rush Fitness Complex. Staying a while? You can still pack light and rely on our on-site complimentary laundry facility. And don't leave your best friend at home...we are pet friendly,too (fees apply). Conveniently located off I-40/Hwy 421 at Exit 210, just 3 miles south of the Piedmont Triad International Airport (GSO/PTI) in the Deep River Office area, and easily accessible to I-85 and I-73. High Point University, Four Seasons Mall, Celebration Station, the Greensboro Coliseum Complex and a wide variety of restaurants are just minutes away, as well as close proximity to Castle McCulloch, Emerald Pointe Wet-N-Wild and local companies including: RF Micro Devices, FedEx, Volvo, Honda Jet, and many others! ... more   less 
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Also Known As:
Candlewood Suites Greensboro
Candlewood Greensboro
Greensboro Candlewood Suites

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