I stayed at the Hampton Inn Greensboro airport on business last week. The hotel itself was very functional and I found it clean to my standards. However, I’d consider my experience with the courtesy shuttle quite negative.
Upon landing at Greensboro airport late in the evening, I called the hotel to ask for the courtesy shuttle. I was told it would be dispatched and arrive in 15 minutes. I then asked where to go (was told to wait outside) and what the vehicle would look like (green or black car). I found the designated spot, and sat alone at night waiting – not my favorite thing to do as a young woman traveling solo, but the area was at least decently well lit. After waiting a little more than expected (20 minutes), a dark metallic-colored (maybe a dark gold) vehicle that was more SUV than car pulled up and the driver asked if I was going to the Hampton. This was not the “green or black car” I was told to expect and the vehicle was unmarked, which made me uncomfortable, but I got in and was taken to the hotel without incident. While nothing bad happened, this experience was unnecessarily stressful and definitely a process the Hampton should look into improving for the safety and comfort of its guests.
- Official Description (provided by the hotel):
- The Hampton Inn Greensboro Airport is minutes from the Piedmont Triad International Airport (ORF) and offers a free shuttle to and from the airport. Wake up every morning and enjoy our free hot breakfast with Hampton's signature waffles and oatmeal. Our hotel in Greensboro features 125 comfortable guest rooms and spacious accessible rooms. You'll find everything you need here and more! ... more less
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- Also Known As:
- Hampton Inn Greensboro Airport Hotel Greensboro
- Greensboro Hampton Inn