We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Charge for Wifi? Seriously!” 3 of 5 bubbles
Review of Greensboro Marriott Downtown

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Greensboro Marriott Downtown
Ranked #24 of 76 Hotels in Greensboro
Bluffton, South Carolina, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Charge for Wifi? Seriously!”
3 of 5 bubbles Reviewed June 7, 2013

Stayed here for a wedding ok place older hotel. They charge $12.00 for Wifi in rooms lobby free but under construction? Plus parking fee... No Starbucks in room or on premise. Even called the hotel in advance not up to standards...

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

340 reviews from our community

Traveler rating
    103
    119
    67
    34
    17
See reviews for
77
59
18
152
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Ames, Iowa
Level Contributor
6 reviews
4 of 5 bubbles Reviewed May 30, 2013

The building is older and they use that for it's styling. The building lobby is very grand and open. The rooms themselves and technology seems slightly out of date, but I didn't have any problems with a brief stay there. The internet is SLOW, and you have to request wifi access at the front desk. The bathrooms in the rooms were very nice. I didn't explore too much, but it provided what I needed including an attached, covered parking garage.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jesse B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donato P, General Manager at Greensboro Marriott Downtown, responded to this review, July 31, 2013
We are pleaesed that you enjoyed your stay with us. The new Great Room Lobby Concept is currently underway and we are all excited to see the brand new look of the lobby and lounge area. I hope you have the opportunity to come back and experience it for yourself.
Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

We arrived and the front desk took care of us immediately and provided a nice room on the top floor. They were able to help us find a nice restaurant in walking distance. The room was fine and the bed was very comfortable.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FredSanfordus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donato P, General Manager at Greensboro Marriott Downtown, responded to this review, July 31, 2013
Thank you so much for your kind words about our staff. We hope we the opportunity to welcome you back again next time you are in town.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
Level Contributor
114 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

This is a nice, older Marriott hotel. It isn't the most modern, but it has been well maintained over the years. It has just about everything you might need during your stay, with the exception of a refrigerator in your room. The hotel offers clean, comfortable rooms, great meeting space, a nice restaurant, a wonderful indoor pool and a nice fitness room. The best thing about the hotel is the service. The staff is extremely pleasant and helpful. They truly go above and beyond to make your stay as pleasant as possible. The hotel is also conveniently located in downtown Greensboro, so it's a quick walk to the heart of the city.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sharon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donato P, General Manager at Greensboro Marriott Downtown, responded to this review, July 31, 2013
I am happy that you enjoyed your stay with us and am especially thrilled that our staffs customer service made such a positive impact on you. Our lobby and lounge will be undergoing renovations and will be complete by the first week of August. I hope you have the chance to come back and enjoy the new updated feel of the property.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed May 27, 2013

I stayed at the Greensboro Marriott Downtown for 5 nights recently. I was in town with my husband for a track meet at the North Carolina A&T stadium. It was a nice hotel, but I thought it fell a little short of Marriott standards. It was outdated and a little dingy. In the lobby and on up the large staircase to the 2nd floor the carpet was worn, and the walls in general were drab. The rooms were dark, and our bathroom was teeny tiny. We could barely close the bathroom door after entering due to lack of space - and forget it if the two of us were getting ready at the same time. Beds were decent. Housekeeping left a little to be desired - they kept forgetting to replenish our coffee and tea. The upside is that the staff were extremely pleasant. Overall it was fine for our purposes, but I wouldn't choose to stay there. You could pay less and get much better (brighter, bigger, newer) accommodations.

Room Tip: Rooms that face the ballpark get a great view of Friday/Saturday fireworks!
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank meggreg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed May 22, 2013

I was in Greensboro for a wedding. I think that what stood out most about this hotel was the caliber of the staff. On the day of my check-in, I received what I thought was a automatically generated email welcoming me to the hotel. On the off chance that someone was monitoring the email, I replied to say I wouldn't be arriving until almost midnight. The manager personally wrote back and assured me that my room would be held and ready when I arrived, which I really appreciated. The housekeeping and front desk staff were very kind and willing to accommodate some special requests - even though it was a very busy weekend where the hotel was hosting guests for three weddings, a graduation, and two conferences! The valet was also helpful when I needed a taxi unexpectedly. Overall, I was very happy with my stay -- and the convenience of the location could not be beat. I also enjoyed the pool and gym facility.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank time2getaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

Standard Downtown Marriott that is an excellent choice for downtown Greensboro. The staff was what southern hospitality is all about...very impressed with the friendly and caring attitude from valet to housekeeping. It is an older Marriott that is very well managed! My only complaint was the quality and amount of food in the concierge level.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MotoMoto2364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Greensboro hotels
3.4 mi away
DoubleTree by Hilton Hotel Greensboro
0.4 mi away
The Biltmore Greensboro
The Biltmore Greensboro
#7 of 76 in Greensboro
4.0 of 5 bubbles 254 reviews
3.4 mi away
Hampton Inn & Suites Greensboro / Coliseum Area
Show Prices
Show Prices
Show Prices
2.1 mi away
O.Henry Hotel
O.Henry Hotel
#1 of 76 in Greensboro
5.0 of 5 bubbles 475 reviews
3.7 mi away
Sheraton Greensboro at Four Seasons
1.9 mi away
Proximity Hotel
Proximity Hotel
#2 of 76 in Greensboro
4.5 of 5 bubbles 426 reviews
Show Prices
Show Prices
Show Prices

Been to Greensboro Marriott Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Greensboro Marriott Downtown

Property: Greensboro Marriott Downtown
Address: 304 N Greene St, Greensboro, NC 27401-2118
Location: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 76 Hotels in Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Greensboro Marriott Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Priceline, Marriott and Odigeo so you can book your Greensboro Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Greensboro Marriott Downtown Hotel Greensboro
Marriott Greensboro

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing