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“We wished we'd camped instead”
Review of Hotel de France

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Hotel de France
Ranked #5 of 10 Specialty Lodging in Ouzoud
Certificate of Excellence
Reviewed July 9, 2011

Unfortunately, we really don't have anything positive to say about this hotel. In the daylight the hotel seemed to be quite a way from the top of the falls, but at night its location was near impossible to find, meaning we had to ask our guide who we met during the day to help us find our way back. The area around the hotel is not lit and the hotel itself does not even light the road leading up to it. You could really only stay here if you returned to the room before it gets dark. The room itself was also awful. Although at first it seemed fine for the low price, when we pulled back the bed covers, the sheets had mud on them and were covered in bugs. The bathroom was very basic and smelt appalling, the shower barely giving any water. To make matters worse, it was incredibly hot in the room and opening the shutters only allowed numerous biting insects in, as well as the noise of a cockrel and donkey from the neighbouring plot. We could barely sleep and heard this noise from the early hours of the morning. Finding a cockroach on one of the beds was the final straw. When we complained to the manager/owner (he wouldn't clarify which he was, if either), he didn't care, telling us we should have paid more if we wanted a clean room - absurd! He was also extremely rude, shouting at us when we suggested that he give us compensation for the unacceptable state of the room. He definitely cared more about the money than his customers and when we suggested that we would write about our experience in a review he said he didn't care - so we hope he reads this and other potential customers will heed our warning and stay away from this hotel.

  • Stayed: July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank vickyandrachael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 - 23 of 63 reviews

Reviewed January 9, 2018 via mobile
Google Translation

Stayed: January 2018, traveled with friends
1  Thank Rachid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2018 via mobile
Google Translation

Stayed: January 2018, traveled with family
1  Thank Abdou O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2018 via mobile
Google Translation

Stayed: January 2018, traveled as a couple
1  Thank Youssef E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2017
Google Translation

Room Tip: Tylko dla zdesperowanych, maksymalnie na jedną noc. Plus - bliskość wodospadu.
See more room tips
  • Stayed: November 2017, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2017 via mobile
Google Translation

Stayed: November 2017, traveled with friends
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2017 via mobile
Google Translation

Stayed: July 2017, traveled with family
Thank Fillewiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de France

Address: Cascades d'Ouzoud, Ouzoud 22576, Morocco
Location: Morocco > Tadla-Azilal Region > Ouzoud
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Specialty Lodging in Ouzoud
Price Range: $15 - $28 (Based on Average Rates for a Standard Room)
Number of rooms: 40
Reservation Options:
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