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“Jawamu Tours and Safaris (Mnarani)”
5 of 5 bubbles Review of Mnarani Club & Spa

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Mnarani Club & Spa
Ranked #1 of 5 Hotels in Kilifi
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
“Jawamu Tours and Safaris (Mnarani)”
5 of 5 bubbles Reviewed June 23, 2013

We went to Mnarani Club in Kilifi for our honeymoon as we wanted a bit of relaxation by the sea and a safari as well. As previous reviews have said, the hotel was excellent, the grounds are well maintained and the private beach is fantastic. The staff are second to none and very friendly.

We wanted to book our safari locally rather than with Thomson as we felt that it would be better value and more flexible. Having looked at previous reviews we contacted several local safari companies by email before we arrived to get an idea of cost. When we arrived we went to see James at Jawamu Tours just opposite the hotel in the village. We explained the type of itinerary we would like and James was very happy to tailor the safari and price to what we were looking for.

We went on a 4 day safari and it was the absolute highlight of our stay in Kenya. We stayed at Manyatta Camp in Tsavo East, Ngulia Lodge in Tsavo West and Taita Hills Saltlick. It was low season but James managed to get us the best room in each lodge overlooking the water holes.

We had both James and Hamisi as our guides and in short they were excellent. When out on safari they were amazing at locating the animals and we had 2 long game drives each day as well as the drives between lodges where again we were able to see even more animals.

We saw much more than we had anticipated in such a short time. Their knowledge about the animals and birds was incredible and we learnt a lot. Overall the service they provided went above and beyond what we expected and we would positively endorse taking a safari or any trip with Jawamu Tours.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
12 Thank Jennie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Lyndhurst, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 20, 2013

As we had never traveled to Africa before, we decided to spend our annual holiday in a resort in this great continent. Having searched through several brochures we found this hotel in the Thompson "Couples Only" brochure. We booked the holiday and 2 weeks ago, we set off on our new adventure. As with all Thompson holidays, there was a welcoming party waiting for us at the hotel on our arrival then we were shown to our room. No lifts or miles and miles of corridors to walk before getting to our room just 2 minutes walk from the reception. We chose the chalet type room which was in the grounds of beautifully set gardens with their resident playful monkeys visiting us when they felt like it. The hotel is very proud to present its guests with an amazing "Infinity" pool. Once you're in it you don't want to get out of it. But I think the best asset of this hotel are its staff who as the saying goes: bend over backwards for their guests. The hotel management was just as friendly and welcoming always checking to make sure that all was well. The hotel has its own private beach within a short walk of the pool with all "non-motorised" water activities included in the all-inclusive package, so we took advantage of that and did snorkling and kyaking in the creek which runs right next to the hotel. Of course, you can't travel to Africa and not go on a safari so we arranged it with the Thompson rep. Food is excellent and drinks are all inclusive. I have nothing bad to say about this hotel except for as I said above, the hotel was not a couples only and during our stay we did see a few kids who were staying there. According to the Thompson rep, they have corrected this in their new brochure so they do allow children of certain ages.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Reza S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

We selected Mnarani Club hotel for our first visit to Kenya and were not dissapointed. It is a very friendly hotel in beautiful settings. Service at the hotel was the best we ever experienced. Staff is what makes this place special. All members really care about your experience from room cleaners, security staff lead by one and only Wellington, restaurant and bar staff, asante Rickson, gardeners, maintenance team to water sports centre instructors. Special thanks to Animation team expertly lead by Lawrence and particularly to Roger for all he has done for us! Asante sana.
We hope to be back :)

Room Tip: Creek rooms for the view, light and space.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank biki17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bexhill-on-sea
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

Beautiful location, where you can be as active or relaxed as you would like. Wonderful thoughtful staff adding the extra touch, gardener helping us with his language. Managers very attentive and willing to address any concerns. My partner was delighted with the free water sports provide by 3% south, he enjoyed taster lessons in sailing and windsurfing and we both took out Kayaks.
However the one event that has left a bad taste in our mouths is the Thompson rep Victor and the false promises he made with regards to the travel arrangements on our Safari, I could ramble but basically he assured us that there would only be four persons in our Jeep and we would not have to travel to the capital to pick up others, however this was not the case and this man could "SELL ICE TO THE ESKIMOS", he tried to say it was the fault of Pullmans but Pullmans and Thompson are one of the same company. Its incredulous that this well know holiday company is
"PUTTING PROFIT BEFORE PEOPLE" our journey was extended by several hours and our three day safari was made very uncomfortable with two persons not being able to view the animals out of the roof because there was simply no room. We did put in a complaint and felt that we should compensated with some of our cost reimbursed, this was not the case and as a token gesture was offered a lounge at the airport on our return journey.
We cant wait to go back to this hotel but next time will have the knowledge that over the road from the hotel is James who runs safari trips were you can agree terms and conditions without deceit,.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank photoqueen47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Abbot, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

Just returned from a wonderful holiday at Mnarani Club. We are a family of four and stayed for 2 weeks. I have coeliac disease and cannot eat any foods containing gluten. Sean the Food and Beverage Manager was very helpful and the chef and staff all looked after me wonderfully. They even made me gluten free muffins and pasta. This is the best all inclusive hotel we have been to and we have visited many destinations. Thank you to all the staff who made our holiday extra special. The Kenyan people are really friendly and we have fallen in love with the country. Top tip: Book your safari through Jawamu Tours. James is a local man who was born in Mnarani, just a few streets away from the Hotel. He has lots of experience and will give you an excellent price. He made our safari extra special by tailoring the 2 days to our needs. He is a genuine kind man and works hard for a living. Please visit his small office, opposite the Hotel, where he will show you pictures and offer you advice. He has local knowledge and will get you to your destination much quicker than the other larger tour operators. Trust him, he will look after you. Thanks again James - the safari was the highlight of our holiday!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

Just come back from a really relaxing place with fantastic service

Very quite & chilled type of hotel, lots of activities which you could do but never pressured into by the animation team of whom Roger has definite star quality.

Stayed in a creek room with views to the river mouth, yes the rooms are relatively no frills but are kept very clean at all times - thank you to our housekeeper David.


Food - great selection of food for all meals, all very well cooked & presented, standout for us were the Zanzibar style fish & lamb curries but no complaints about anything

Drinks - Our AI package included all standard drinks great G & T in 1/2 pint tumblers and the local cane spirit with a real kick

Staff - This is what makes the place so special from Elma, Henk & Sean (managers) who were always around to make sure things were running smoothly, great waiting staff Mercy, Charles & Chengo stand out, barmen Harrison & Nixon, pool guys Kennedy, Beris & Julius who looked after you and the many others who work there really made our trip special. Also a mention to the gardeners who test your Swahili every day!

Trips - The guided walks around Kilifi, Mnarani, the Ruins are all worth doing with the animation team. Captain Issa's sunset cruise was good to see birds returning to roost. We liked just looking around Kilifi town which was pretty hassle free & intersting to see local life.

Safari - booked with Thomsons/Pollmans whilst in resort & stayed at Saltlick Lodge - Great driver and large variety of animals, standout for us was being woken at 04.30 by lions roaring outside the rooms and then seeing them walking down the road later.

Small niggles - very noisy air conditioning which we turned off most nights & gap under front door so had a few insect visitors, some sunloungers need replacing and towards the end of our stay some not very subtle hints on tipping from one particular waiter

All in all afantastic holiday and one we will definitely look at re-visiting

Room Tip: Creek rooms at the seaward end - quieter with great views
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iwsteve1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

From the day we arrived to be welcomed by the manager with cold drinks and a friendly chat, we had the most amazing holiday, we were looked after from day one, everything was explained on arrival including the fact that all food was safe to eat including fruit and salads and the rooms were sprayed every afternoon with insect spray and nets pulled over the beds for our comfort, so any worries we had about food and insects were quickly put to rest.The managers knew us by name and made the effort to chat every day. the chef took pride in his food and was always interested in feed back, if you liked anything he was happy to give you the recipe and make it again for you, the apple crumble was to die for as was the lamb curry which was very much appreciated by my husband.
The staff were very pleasant some going that extra mile and always with a smile, if you wanted to go out to visit any local schools/village they were happy to take you.
The water sports were well organised and free and the private beach was wonderful overseen by the lovely Patrick who we became very fond of and will keep in touch with.
James who organised the Safari was a star! we had an amazing time and saw so many animals including 14 lions which was unbelievable.
We stayed at salt lick overnight which has to be seen to be believed and the all inclusive extended to our stay. There is so much more but suffice to say we would def go back and the holiday was the best.

Room Tip: We stayed in a garden room which had a small private swimming pool nearby if you wanted a day to you...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank suby058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mnarani Club & Spa

Property: Mnarani Club & Spa
Address: B 8, Kilifi, Kilifi 80108, Kenya
Location: Kenya > Coast Province > Kilifi
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kilifi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mnarani Club & Spa 3*
Number of rooms: 80
Official Description (provided by the hotel):
Situated on the cliffs of Kilifi Creek, just where the creek meets and merges with the Indian Ocean, Mnarani provides perfectly for the beach and turquoise ocean under one foot and the activity and adventure of creek-life under the other. Kilifi lives and breathes the gentle sea breeze, at the edge of the ocean, between Malindi and Mombasa. Set in 40 acres of landscaped tropical garden, fragranced by Frangipani blossoms and balmy ocean breezes, Mnarani is an idyllic retreat and holiday destination. Mnarani offers you the true African experience with excellent service always offered with a smile. Explore the coast north of Mombasa and take advantage of the brilliant diving and sailing opportunities. Daily entertainment and fine cuisine complete your fun filled days and make for an excellent holiday for the whole family. ... more   less 
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Also Known As:
Mnarani Hotel Kilifi

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