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“Great hotel just outside of Beltway” 4 of 5 bubbles
Review of Greenbelt Marriott

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Greenbelt Marriott
Ranked #4 of 5 Hotels in Greenbelt
Certificate of Excellence
South Bend, Indiana
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel just outside of Beltway”
4 of 5 bubbles Reviewed April 15, 2014

I've stayed at this hotel three times over the last several years for conferences. It's clean, comfortable, and has a friendly and helpful staff. It provides shuttle service to the local Metro station which makes getting into DC very easy. It also has a dedicated computer in the lobby area for checking in for flights and printing boarding passes. There are in-house restaurants with reasonably priced and tasty food.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TBERTMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

Traveler rating
    80
    99
    44
    14
    13
See reviews for
73
33
12
98
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
Denver, Pennsylvania
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

Wife and I stayed here because of its proximity to the Metro to get us to Washington for a race we were in. The staff were very friendly and extremely helpful; we were greeted with a smile and nice conversation every time we were at the desk. Will definitely come back here again.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
486 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed April 11, 2014

We stayed one night for a University of Maryland visit. We picked the hotel because it is an easy drive from Baltimore (BWI) airport and relatively close to U of MD. The hotel was very easy to find. The room and bathroom was very clean. But, the rooms and bathroom do show some age - like scratches on the front edge of the desk and on the frame on the bathroom mirror.

The staff was very nice and check in was easy. Breakfast in the concierge lounge was typical Marriott fare. The fresh fruit was very good.

I will definitely stay at this hotel again.

  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 9, 2014

Just returned from a two night stay at this hotel. The staff were friendly and efficient. It was a short and easy drive to the University and close to the Metro to go explore DC. The hotel itself
appeared clean, however we encountered strange odors. The first odor was outside entering the hotel lobby. I asked the front desk if we were close to a landfill and they said no. It lasted for all the days we were there. The second odor was the room. It was clean and spacious however,
it smelt like mildew. We had two rooms on the 11th floor and they both had the same odor.
Probably wouldn't stay here again.

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank debboca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biruk T, Manager at Greenbelt Marriott, responded to this review, April 10, 2014
Dear Deb,

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Greenbelt Marriott.

You indicated in your response that the smell you experienced in the hotel was unsatisfactory. As we are changing seasons and we are preparing for the spring our landscaping company had just laid down some enriched fertilizers to prepare the grounds for their spring planting. Unfortunately this came with a very strong odor that was evident throughout the hotel. Please accept our sincere apologies for the inconvenience you may have experienced and the fact we did not clear it up when you inquired about the possible sources of smell. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

Sincerely,
BIRUK TADESE
Rooms Operation Manager
Greenbelt Marriott
biruk.tadese@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenmont, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

Just returned from a nice stay at the Greenbelt Marriott. Our room on the 17th floor was spacious, very clean and comfortable. I picked this hotel for its proximity to the University of Maryland. Even with traffic, the ride was less then ten minutes. The hotel is located right off 495, and is easy to get to. If my son decides to attend UMD, we will definitely be returning to this hotel!

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yankee9561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 29, 2014

One feature of this hotel is that the rooms have a lot power outlets for all the electronic gadgets. They are centralized on panels on the walls. Nice touch.

The property is a typical Marriott. One thing that I found odd is that a picture is missing from the wall, but the management did not remove the mounting hardware from the wall (see pic).

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nuboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biruk T, Manager at Greenbelt Marriott, responded to this review, April 1, 2014
Dear Valued guest

Thank you for taking the time to complete a review of our hotel and sharing your experience with the Greenbelt Marriott. it is with honest responses from our guests like you we are able to improve our service and product.

You indicated in your response that the room you stayed in did not meet Marriott standards. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. We are working on identifying the room you stayed in so we correct this issue so no other guest is inconvenienced.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

Sincerely,
BIRUK TADESE
Rooms Operation Manager
Greenbelt Marriott
biruk.tadese@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
3 of 5 bubbles Reviewed March 19, 2014

The Lounge staff durning night shift is RUDE. She does NOT put out all foods that the hotel provides, supplies some items to only a few guests. Unbelieveble!

The front dest staff are nice. This property has a large fitness center, great breakfast buffet. Shuttle bus picks you up from a numble of locations, very nice.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Rose F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biruk T, Manager at Greenbelt Marriott, responded to this review, March 21, 2014
Dear Rose,

Thank you for taking the time to complete a review of our hotel and sharing your experience with the Greenbelt Marriott.

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

Sincerely,
BIRUK TADESE
Rooms Operation Manager
Greenbelt Marriott
biruk.tadese@marriott.com
301-254-9740
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Greenbelt Marriott

Property: Greenbelt Marriott
Address: 6400 Ivy Lane, Greenbelt, MD 20770-1410
Phone Number:
Location: United States > Maryland > Greenbelt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Greenbelt
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Greenbelt Marriott 3.5*
Number of rooms: 284
Official Description (provided by the hotel):
The Greenbelt Marriott welcomes you with contemporary style and a convenient location. Settle in to one of our well-appointed hotel rooms, which offer both comfort and functionality; marble bathrooms, pillowtop mattresses, and flat-screen TVs are just a few of the perks waiting for you in your accommodations. Start your morning in Greenbelt with a tasty breakfast at our on-site Silver Moon Cafe, or gather with friends at M Blue Bar and Lounge after a busy day. Additional hotel amenities include a fully-equipped fitness center. With 10,000 of versatile venue space, we provide a wonderful setting for your next business or social event. And with both Washington, DC and Baltimore within an easy drive from the hotel - not to mention the University of Maryland, the FDA White Oak campus, and FedEx Field - we place the best of the area within your reach. We look forward to helping you travel brilliantly here at the Greenbelt Marriott. ... more   less 
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Also Known As:
Greenbelt Marriott Hotel Greenbelt
Marriott Greenbelt

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