With all the recent positive reviews, I had to double check that I located the correct hotel here on TripAdvisor. Indeed I have and I can only say that my room was filthy, with a layer of grime on anything touched by human hands, from the telephone (especially) to the A/C unit to the light switches. Yes, the essentials were clean -- the toilet, the linens, and the sink. But everything else looked as if it hadn't been touched for months.
As for the rest of the property, it was tired looking and ready for a refresh -- peeling paint in the corridors, dirty walls, dinged-up old metal doors.
If Holiday Inn is, indeed, trying to improve its image, then may want to start here.More