I came to the hotel for a short stay. The check-in was quick and the front desk attendant was friendly and quick. I had a reservation and there was no issues. They had my room ready and it appeared clean once I entered. However, the room has no microwave. That was a surprise. I have not been in a hotel room without a microwave ever (especially one that goes for $85-105). There is one at the front desk in the market.
I hung out in the room some and decided to get food from the bistro. It is not a bistro. It is worse than the food made and served at a gas station. I should have walked over to TGIF. It was way too expensive for the quality. They look as if they have room for a real kitchen. That would be great.
Before I went to the front I realized the side door that was supposed to be closed and opened only with a room key was not closing properly. The door did not fully close without being slammed. This made for a huge security issue. The door is on the first floor by many rooms and an elevator. Anyone could walk into that door unseen and could force their way into a room. I brought the issue with the door to the attention a female front desk attendant and she said it shouldn't be that way. No kidding!?! I was taken aback by her nonchalant attitude. She did not do anything about it either. I woke the next morning and the door was still open. I slammed it every time I entered. Each time the door did not lock. It seemed as if the door has to be opened very wide for it to actually close properly. Also, by the way people came and went, I believe the staff knew the door didn't close. It does not seem like a new thing.
Everything else was minor in comparison to the issue with the door. However, the room was not as nice as it seemed at first. The AC was terribly dirty. The filter has a layer of dust and dirt on it not to mention mold on the unit. I shut it off for the remainder of my stay. It was also loud but I could overlook that.
The window sill is a mess. It looks as if it may have gotten wet or the paint is just so old it is chipping. I noticed all the issues on the second day of my stay and decided to stay in the room for the last night.
The bathroom has water damage and mold on the ceiling. The shower has minor mold, although it could be worse and they are just caulking over it. There is a lot of sloppy caulk work. Outside the bathroom, the sink area has sloppy paint on the door frame and old wallpaper. The light fixtures were both pretty dirty. There is also mold on the frame of the room door.
It seems as if the room needs to be renovated. These things are not huge even though I hate to find mold in a room. However, coupled with the door, I will never stay here again. The hotel does not care about the security of their guest.
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- Also Known As:
- Courtyard By Marriott Greenbelt Hotel Greenbelt
- Greenbelt Courtyard
- Greenbelt Marriott