We really enjoyed our stay at Reagan Resorts Inn. While it is not a 5 star hotel, the rooms were clean and comfortable. It is an older property, but you can tell it has had some renovations. In comparison to what I have heard about other older hotels in the area, this one is the best. The location is fantastic. We attended an event at the Gatlinburg Convention Center and it is literally right next door. So convenient! They have a parking garage for convenient parking. We never moved our car until we checked out. Even then we were told if we needed to stay parked for awhile and walk around town, that was fine with them. The staff was all courteous from the front desk to the maintenance workers. John was exceptionally helpful. Upon checkout, he noticed that I had not been refunded the right amount of money for the 3rd night we were supposed to stay, but couldn't. He figured up the difference and refunded the remainder of my money. I never would have known if he hadn't noticed it. He was very polite and went above and beyond to make things right. They allowed us to check out a little later than the normal time because we knew we wouldn't make it back right at 11 to check out. The only complaint that I do have is that when we did go back to pack up our room to check out, some workers were painting the pool area and the smell was very strong. BUT as I said, we were late checking out, so they probably waited until after the normal check out time to start the project, so no biggie. I would stay here again in a heartbeat. It may not be the fanciest place, but clean, comfortable and courteous mean more to us. I wish they had better reviews because it really is a nice place with nice people.
- Official Description (provided by the hotel):
- Continental Breakfast served daily 7:00 am -10:00 am June through October Continental breakfast served Saturday & Sunday 7:00 am -10:00 am November thru May ... more less
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- Also Known As:
- Reagan Hotel Gatlinburg