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“Great Value, but you are paying for what you get”

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Rocky Waters Motor Inn
Ranked #41 of 78 Hotels in Gatlinburg
Florence, Alabama
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Value, but you are paying for what you get”
3 of 5 bubbles Reviewed January 24, 2014

Stayed in a room with king bed, jacuzzi, fireplace, and creek view. It was a great price for these features, but the rooms are very outdated. Everything worked fine and the room was clean. We had a great time and plan on staying there again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chadwade4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurkeTia, Manager at Rocky Waters Motor Inn, responded to this review, April 6, 2014
Thank you so much for reviewing us on Trip Advisor. I am so happy you enjoyed your visit and thank you for your kind comments. We hope to see you again during your next trip to our area!
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281 reviews from our community

Traveler rating
    75
    84
    53
    36
    33
See reviews for
55
118
2
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
McCaysville, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed December 28, 2013

I have a long history with this motel. We stayed there on our Honeymoon, and continued to visit regularly when we lived in Nashville. We haven't visited in 20 or so years, and things are not what we expected. It has become very run down, things don't work, like the room telephone, and it is not very clean. The owners are now named "Patel", and they have a different standard than the original owner. This is one of the oldest motels in Gatlinburg, and it has not been kept up to date. I do not recommend staying there. The rates are very low, and you get what you're paying for.

Room Tip: Select another motel.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Gatlinburg hotels

Kingwood, Texas, United States
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 25, 2013 via mobile

The room was clean and nice, older but has character. I love the sounds from the river off the back. Probably the best bang for your dollar. We come here often and now this will be our place. Very close to town located at turn signal 2 while the center of attractions are around traffic light 5. Very friendly staff.

Stayed December 2013, traveled with friends
Helpful?
1 Thank Wayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 24, 2013

I travel a lot and this is what I look for in a room: clean, minimum noise level, everything works, feeling secure in the room, comfortable bed, good location, reasonable price, NO BUGS!! This is exactly what I got from this hotel on Dec 20-22, 2013. The brook that runs by the hotel is so peaceful especially at night. It is not in the middle of Gatlinburg but we had no trouble getting around since the trolley stop is right in front of the hotel which very cheap. (Note: make sure you read about the different trolley lines so you get on the one you need.) The hotel staff was very helpful. We had a wood burning fireplace and wood was delivered when they promised. The price was incredible for what we got. I highly recommend this place.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SUSAN T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurkeTia, Manager at Rocky Waters Motor Inn, responded to this review, December 28, 2013
I am so happy you enjoyed a positive experience during your recent trip to Gatlinburg. We appreciate your business and your excellent feedback. Please come see us again soon! Best wishes for a healthy, happy New Year!
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed December 15, 2013 via mobile

Certainly an older establishment. The decor could use some updating, the furniture was well used and housekeeping was not top notch. On the other hand, the bed was very comfortable, the view of the creek was excellent. Over all, it's fair to say that for the price to stay there, you get what you pay for.

Stayed December 2013, traveled as a couple
Helpful?
Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurkeTia, Manager at Rocky Waters Motor Inn, responded to this review, December 28, 2013
Thank you so much for choosing Rocky Waters Inn for your Gatlinburg accommodations. I am so sorry to hear that your housekeeper was not at her best during your visit. In the future, please let us know about any service issues while you are still in-house so we can resolve the problems immediately, Your experience is important to us and we will do everything we can to correct any issues and ensure you have a pleasant stay.
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 11, 2013 via mobile

We stayed one night on a Saturday and was quite impressed by it. Walked in to a clean room, went straight to the balcony to check out the really nice view. The road traffic is not a factor unless you go to bed at 8 o clock, but why arent you out enjoying the city a TV night. Dont blame the kids. You get your own parking spot and can hit the trolley stop right across the street or just start walking. Its roughly a six min walk to the good shops but you pass some to stop in too. This is what made it! The vicinity to the shops were nice and not having to pay for parking or fight the traffic. The front desk guy was helpful as to what shops and restaurants were where and if we needed anything, he was there to help. After the shops all day I sat out on the balcony and enjoyed the sounds of the creek flowing. It was so nice!! We stayed in room 109 and it was very clean and no bugs. We will definatly stay again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marshallau83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurkeTia, Manager at Rocky Waters Motor Inn, responded to this review, December 28, 2013
Thank you so much for your positive feedback of your recent visit. We are so happy you enjoyed your guest room balcony, river views and convenient downtown location. If you would like to receive our special deals for your next visit, please visit our website www.rockywatersinn.com and sign up for enews. We appreciate your business and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed November 4, 2013

A large SPIDER was in my bed the next morning!!!! I ask for a refund, and was refused. I ask for another room, and was refused. The clerk was on the phone with the manager April, who offered to have our room sprayed with chemical bug spray for the spider, I tried to explain that my niece has asthma and could not be confined in a small space that had been exposed to chemicals, (and I did not want to sleep in a room sprayed with carcinogenic for 8-10 hrs). I was informed that was all they could do, I responded I would have to leave then and her response was “that’s fine” so we had to forfeit $80.00.

Room Tip: Do NOT stay here!!!
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KentuckyNurse68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurkeTia, Manager at Rocky Waters Motor Inn, responded to this review, December 28, 2013
I am so sorry you were so unhappy with your stay at our inn due to nature creeping into your bed! I am sure that was very frightening to find a spider in your bed! Since our rooms do have private balconies, guests do leave the doors open frequently and sometimes this results in an unwelcome guest in your room. We do our best to keep up with extermination but sometimes bugs do come in when the balcony door is open, especially at night when the light is on. I am so sorry you decided to leave and hope you were happy with your next hotel.
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Additional Information about Rocky Waters Motor Inn

Property: Rocky Waters Motor Inn
Address: 333 Parkway, Gatlinburg, TN 37738-4963
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Rocky Waters Motor Inn 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Rocky Waters Motor Hotel Gatlinburg
Rocky Waters Hotel
Rocky Waters Gatlinburg
Rocky Waters Inn Gatlinburg

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