The Edgewater Hotel was such a pleasant surprise with the friendliest people! My new wife and I were looking for a place to spend our honeymoon. We only had a few days to spend together due to our busy schedules and we wanted to spend them in one of our favorite cities, Gatlinburg. Quite honestly, we chose The Edgewater for it's location, right in the heart of the town withing walking distance to all of our favorite shops. However, we were so impressed with the hospitality we received from the staff at the Edgewater. I had done some searching online for best room rates and actually found rates slightly cheaper via Expedia than through the hotel's own site. However, my goal wasn't so much to save money as to book a honeymoon package for my wife and I. Unfortunately, there were no honeymoon packages available through the hotel so I booked through Expedia. When I did the booking I left a small note at the bottom explaining that this was our honeymoon. To our delight, the hotel had not only noticed my note upon booking, they actually went out of their way to upgrade us to a top story fireplace room with a king bed and had a welcome card for my new wife and I on the bed. To top things off, they even had two bottles of champagne and complementary wine glasses for us to keep, waiting for us in our mini-fridge. They were also so helpful with many other questions and requests we had during the week. One of the newly renovated areas is the lobby where they have the complimentary breakfast. There were no eggs on the buffet, but biscuits & gravy, sausage, fresh waffles, cereal, yogurt, and danishes were standard all three days we were there. I would recommend getting to breakfast well before the end time. My first day there I slept in and tried to catch the breakfast about 15 minutes before closing but didn't find it very fresh or replenished at that time. Of course, if worse comes to worse, you're only about two blocks away from one of the best breakfast restaurants in town, "the pancake pantry." Overall the hotel shows some age but they are in the process of making renovations and the new areas are beautifully finished. I can't wait to see what this hotel looks like in a few months when all the updates are complete. I am quite sure my wife and I will be back!
- Official Description (provided by the hotel):
- Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more less
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