“Overall, we should of stayed in a cleaner and newly updated hotel in Gatlinburg.The long waiting in line for breakfast was terrible.Breakfast bar was so pitifully basic and unappealing. Yogurt served in a big tub. Frozen fruit mix in a tub. Fresh fruit only apples. Only two waffle makers. They always would stick. Basic white bread for toast. Mini Doughnuts were the ones you get in a Hostess 6 pack in a convenience store. Boiled eggs and reheated or microwaved frozen scrambled eggs. Biscuits were cold, gravy was diluted. Items were not quickly replenished. The pool area should be overhauled. Just had that worn out look. Stair wells s from 6th floor down were filthy. The elevators were always slow and full no matter what direction you're. Parking deck had no luggage carts to bring luggage up. The 'help' used the elevators to carry cleaning tubs & vacuums which filled the elevators quickly. The TV in our room was so old! I don't even have one that old. The carpeting on stairs steps were filthy. There were bugs in our bathroom room 618. I'd still like to ask for a refund. I should have asked for some compensation when checking out, but my wife finally got an elevator going down to the parking deck. It would haven taken too long.”
- Official Description (provided by the hotel):
- Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, Hotels.com, Orbitz, TripOnline SA, Cancelon and getaroom.com so you can book your The Edgewater Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.