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“Nice stay...great value”

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Black Bear Inn & Suites
Ranked #37 of 78 Hotels in Gatlinburg
Alpharetta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice stay...great value”
Reviewed September 3, 2013

The hotel was clean and comfortable and the staff were friendly and knowledgeable.Nice breakfast. The blinds on the balcony door did little to keep out the light from outside, but other than that, very pleased with our stay.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarenB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGatlinburg, Manager at Black Bear Inn & Suites, responded to this review, September 4, 2013
The Clarion Inn & Suites would like to thank you for taking the time to post your comments regarding your most recent stay with us. We are very pleased to hear that you were welcomed with a friendly and knowledgeable staff. The hotel strives to provide the most excellent customer service. We looked forward to your next stay with us.
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666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Springfield, tn
1 review
Reviewed September 3, 2013

I normally do not send reviews to any web site but I just had to on this one. We are Choice points customer and are Platinum status. We requested a balcony room when placing the reservation they had us on the six floor no balcony and we had to pay $10.00 more dollars for the view. In the pass with our point on choice we normally are offered a up grade but not here. Also our room smelled of mold so bad gave us a headache. We told front desk and they sprayed some awful orange spray not sure the mold smell was better. Wall paper was peeling off wall it just made the place look like a motel. Breakfast was good location was good but we will stay in Pigeon Forge from now on. Was not happy for the price.

Room Tip: Always look at room before purchasing......
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desuhu62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGatlinburg, Manager at Black Bear Inn & Suites, responded to this review, September 4, 2013
The Clarion Inn & Suites would like to thank you for taking the time to post your comments regarding your most recent stay with us. We regret that it did not meet your expectations. We have forwarded your concerns to the proper management. We were pleased to hear that you enjoyed the location and the full hot breakfast. Once again thank you for posting your review.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 30, 2013 via mobile

The hotel was clean and comfortable. The free breakfast was good. Only two complaints. ..very moldy smelling air conditioning system and balcony light at night lit the entire room at night. Other than that, we were very pleased and would return again A great value with very courteous staff.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGatlinburg, Manager at Black Bear Inn & Suites, responded to this review, September 4, 2013
The Clarion Inn & Suites would like to thank you for posting your comments regarding your most recent stay with us. We were very pleased to hear that you found the hotel clean, comfortable and able to enjoy the full hot breakfast. We appreciate you letting us know about the a/c units and will pass that on to our maintenance department. We look forward to your next visit with us.
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Tennessee
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 28, 2013 via mobile

I would stay here everytime we went to Gatlinburg. This was such a nice location where you can walk up and down the strip of Gatlinburg. It is across the street from Ober so if you wanted to go snow skiing you would not have to drive if weather was bad. We had a room with the parking lot view but it is still nice. You can get parking lot view or parkway view. Next time I would try to get parkway. The continental breakfast was very good. It has about everything you would want. Juices, cereals, sausage, eggs, pancakes, waffles, someone there making omelettes and you choose what you want on it. After breakfast my husband walked 100 yards to the river just as you are entering into the smoky mountains and listened to the river and just enjoyed being outdoors while I went up to the room to take my shower. The only complaint I have about this place is that the charge a $15.00 a day resort fee which is taxed. They add it to your bill when you leave. Luckily I caught this on my bank statement and called them immediately and they took care of the expense. When we stay here again I will talk to them first about the charges and see if they will waive the fee. The rooms were very clean and roomy. Ours had a refrigerator and microwave to keep snacks, drinks and our leftovers.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mandy680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGatlinburg, Manager at Black Bear Inn & Suites, responded to this review, August 29, 2013
The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your most recent stay with us. The location of the hotel does make it very convenient to access all that downtown has to offer. The parkway balconies are the most preferred by our guest that enjoy people watching. We are glad to hear that you were able to enjoy the complimentary full hot breakfast. Once again thank you for taking the time to post your comments.
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Murfreesboro, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 20, 2013

We stayed at the Gatlinburg Clarion this past weekend 8/16 -8/18 and had the best time. Upon arrival we were greeted with smiling faces at the check in counter and the check in was super fast! The room was great with a beautiful view "recommend front side rooms facing strip", it had frig for refreshments and microwave for heating up leftovers from all the great area restaurants. The morning breakfast was super with fresh cooked to order omelets, not like your typical continental breakfast at those other hotels. There was ample parking and best of all the hotel is convenient for walking the entire downtown strip and taking in all the beautiful sites.

Room Tip: Ask for a view facing the strip on the upper floors, view is breath taking!!
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dons911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGatlinburg, Manager at Black Bear Inn & Suites, responded to this review, August 27, 2013
The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your most recent stay with us. We were very pleased to hear that upon your arrival you received such a welcoming check in. The city side view balconies are our most preferred among our guest. The amenities the rooms have to offer make it very convenient for an evening snack. The complimentary full hot breakfast is a great way to start off your morning. Once again we thank you for taking the time to post your comments and look forward to your next visit with us.
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Morganton, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 14, 2013

I have been here several times and have always been delighted with the rooms staff and food. It is close to attractions,great pool and great places to eat near by. I have always felt that I got what I paid for each time I have visited. Will stay there again on my next trip.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jamesgreenrufus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGatlinburg, Manager at Black Bear Inn & Suites, responded to this review, August 20, 2013
The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your recent stay with us. We were pleased to hear that you had yet another enjoyable stay with us and we look foward to your next visit with us.
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Greenfield, OH
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 13, 2013

We decided at the last minute to travel to Gatlinburg from Grandfather Mountain in North Carolina. We arrived on a Friday evening and called several hotels. We had previously stayed at the Clarion. We gave them a call and they had 2 suites left, so we took one of those. The suites were very nice and roomy. The breakfast was okay but the coffee was not. I don't know if it is the water or the brand of coffee they are using. On Sunday morning, I decided to walk to a nearby convenience store for coffee and they weren't open yet. We will try the hotel again if we are in the area.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaintCreekGal09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGatlinburg, Manager at Black Bear Inn & Suites, responded to this review, August 20, 2013
The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. We are pleased to hear that we were able to accomodate your stay on such short notice. The Luxury King Suites do offer more space and privacy when traveling with your family. We look forward to your next visit with us while your in the Smokies.
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Additional Information about Black Bear Inn & Suites

Property: Black Bear Inn & Suites
Address: 1100 Parkway, Gatlinburg, TN 37738 (Formerly Clarion Inn & Suites)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Black Bear Inn & Suites 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
The Black Bear Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Black Bear Inn & Suites's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Black Bear Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Black Bear Inn & Suites is only a short drive away from Pigeon Forge. Black Bear Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more   less 
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Also Known As:
Clarion Inn And Suites
Clarion Gatlinburg
Gatlinburg Clarion

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