We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could be cleaner”
Review of Brookside Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Brookside Resort
Ranked #34 of 78 Hotels in Gatlinburg
Plantation, Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Could be cleaner”
Reviewed August 1, 2005

We read the previous reviews and all were accurate. The rooms were dated, spacious and very clean. No problems with the rooms.

The grounds were not very clean or well maintained. Lots of paper and cigarette butts.

The pool was great for the kids. The creek in back was also great but the walkway next to it was littered.

The location is good with a trolley stop right out front.

We stayed several nights and overall our trip was good but would probably not stay there again.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,036 reviews from our community

Traveler rating
    293
    298
    184
    108
    153
See reviews for
408
411
17
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cincinnati, OH
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 13, 2005

This hotel was terribly dirty. When we arrived, the front of the hotel, including the pool and office area looked decent. We had booked online and went in to check-in. They sent us around the back of the hotel to our room, which was supposed to be non-smoking. When we pulled around back, the parking lot had garbage stewn everywhere and we walked doen to our lower level room beside a wall with cigarette butts everywhere. When we opened the door the room smelled and was very small. They also charged 11.00 per night for our 2 young girls. We did receive our money back and found a wonderful hotel for the same price. The other rooms (non-smoking) may be better but make sure to specify your preference, if you want to chance this dirty place.

Helpful?
7 Thank depjlswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Gatlinburg hotels
0.4 mi away
Quality Inn & Suites Gatlinburg
0.4 mi away
Crossroads Inn and Suites
Crossroads Inn and Suites
#28 of 78 in Gatlinburg
446 reviews
1.2 mi away
Econo Lodge Inn & Suites on the River
Show Prices
Show Prices
Show Prices
0.5 mi away
Days Inn Gatlinburg on the River
0.5 mi away
Baymont Inn & Suites Gatlinburg On The River
0.4 mi away
Rocky Waters Motor Inn
Rocky Waters Motor Inn
#40 of 78 in Gatlinburg
288 reviews
Show Prices
Show Prices
Show Prices

Been to Brookside Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Brookside Resort

Property: Brookside Resort
Address: 463 E Parkway, Gatlinburg, TN 37738-4904
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com and HRS so you can book your Brookside Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing