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“Could be cleaner”
Review of Brookside Resort

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Brookside Resort
Ranked #34 of 78 Hotels in Gatlinburg
Plantation, Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Could be cleaner”
Reviewed August 1, 2005

We read the previous reviews and all were accurate. The rooms were dated, spacious and very clean. No problems with the rooms.

The grounds were not very clean or well maintained. Lots of paper and cigarette butts.

The pool was great for the kids. The creek in back was also great but the walkway next to it was littered.

The location is good with a trolley stop right out front.

We stayed several nights and overall our trip was good but would probably not stay there again.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2 Thank cin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Cincinnati, OH
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 13, 2005

This hotel was terribly dirty. When we arrived, the front of the hotel, including the pool and office area looked decent. We had booked online and went in to check-in. They sent us around the back of the hotel to our room, which was supposed to be non-smoking. When we pulled around back, the parking lot had garbage stewn everywhere and we walked doen to our lower level room beside a wall with cigarette butts everywhere. When we opened the door the room smelled and was very small. They also charged 11.00 per night for our 2 young girls. We did receive our money back and found a wonderful hotel for the same price. The other rooms (non-smoking) may be better but make sure to specify your preference, if you want to chance this dirty place.

7 Thank depjlswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brookside Resort

Property: Brookside Resort
Address: 463 E Parkway, Gatlinburg, TN 37738-4904
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg

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