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“Thanks Groupon Voucher”
Review of Brookside Resort

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Brookside Resort
Ranked #37 of 77 Hotels in Gatlinburg
Reviewed December 12, 2013

We had a Groupon Voucher to stay here. We had a wonderful time. Wish we could have stayed longer. We were in a room with a fireplace, which they gave you firewood, but we didn't have enough time to enjoy it. It was right on the river as well with a balcony. We will definitely stay here again.

  • Stayed: December 2013, traveled as a couple
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1  Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 11, 2013

Only Cons here.
Stained Bed sheet, Bathroom, floors.Initially Declined orbitz reservation. Had to call orbitz to confirm.
Bugs ,Mosquito and flies inside room. Felt very unsafe.
Will not recommend to anyone.

  • Stayed: August 2013, traveled with friends
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5  Thank dm_usc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

We booked our stay in Gatlinburg on Friday (December 6th) to begin that night. We wanted to take our son to the Gatlinburg Christmas parade that night to begin his 12th birthday celebration. His birthday is on Monday. We wanted a place close to where the parade was to go by. The lady who answered the phone was so helpful and gave us a great rate, lower than several others we had called, and we took it because she said the parade was to go right by there and it had a fireplace in the room.
It was absolutely outstanding! The staff is so nice and friendly. The room is spacious and the private balcony (all rooms on 2nd floor & up) with the brook running right behind it that you can hear sitting out there, is so peaceful and beautiful. The little touches like the bear lamps was nice too. The breakfast was delicious, with hot wonderful biscuits and gravy, oatmeal, bagels with cream cheese, jelly, and butter. There was several kinds of cereal and delicious cold cold milk, with toppings of brown sugar, cranberries, and rasins, and some fresh chilled orange juice, and a bowl of fresh fruit like bananas, oranges, and apples. The dinning room was spacious and the staff there was so nice. We loved it so much, we are thinking of staying there next time instead of renting a cabin as we usually do. P.S. And the beds were sooo comfy. The bath had great water pressure and plenty of towels and complimentary soaps, shampoos, etc. The first rack of wood was free for our fireplace. Our son loved the glass elevator! We loved it and are so glad we were lucky enough to find such a great place at such a reasonable price!

Room Tip: We loved staying on the third floor because the floors 2 and up have private balcony.
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  • Stayed: December 2013, traveled with family
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Thank 258busby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

So we stayed at the resort back in June. It was my girlfriends first time in Tennessee and thank god we stayed at a great place to make a great first impression. The room was very clean, the food was pretty good in the morning, and most of all the jacuzzi was the best part. When we checked in the staff was very nice.

  • Stayed: June 2013
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Thank Crewkid93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2013

Stayed 3 nights in a large view room overlooking beautiful scenery and enjoyed reunion with old friends after a few years. The whole place looked better than I remember from years back and I think the staff has a lot to do with it because the were on top of things even with our fairly large group. Food was delicious and place was spotless. Again very helpful staff for our large group because some had smaller kids and other had older ones and they had something for everyone. Looking forward to doing it again

  • Stayed: December 2013, traveled with friends
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Thank Jetsetter10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

My family and i travel to gatlinburg every year. we absolutely love coming here for fall/winter whether its watching the leaves change, or going up to ober gatlinburg for tubing and ice skating. This year we decided to find something a little away from town but way out in the middle of nowhere. Well we stumbled upon this beauty and absolutely loved our stay! The staff is very friendly and helpful. Rooms are spacious and clean and must say the wood burning fireplace is a nice touch to have. They give you the first nights free then have to purchase wood after which is fine. And the creek behind the hotel is wonderful as well, very relaxing. The hot breakfast was a good compliment to the room. Got to get some morning fuel! Over all, we enjoyed our stay and would gladly come back again no questions asked.

Room Tip: spend the extra $10 for deluxe room. much more spacious and more modern
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  • Stayed: November 2013, traveled with family
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Thank Ryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2013

We stayed here over Thanksgiving weekend, and found the rates great, staff friendly, room CLEAN AND ROOMY, they gladly refunded the pet fee when the dogs didn't travel with us.
Could not have been happier with Brookside.

  • Stayed: November 2013, traveled as a couple
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Thank J A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brookside Resort

Address: 463 E Parkway, Gatlinburg, TN 37738-4904
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 77 Hotels in Gatlinburg
Price Range: $62 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg

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