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“An old but well maintained resort”
Review of Brookside Resort

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Brookside Resort
Ranked #35 of 78 Hotels in Gatlinburg
St. Louis Area
Level 4 Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“An old but well maintained resort”
Reviewed October 27, 2012 via mobile

A lovely place with very friendly staff. The fireplaces in rooms are great. The balcony overlooking the brook.is great. We also slept with the window open to listen its just so peaceful and nice. The jacuzzi tub was a surprise but nothing to write home about. We'll be back

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tanaduk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
Springfield, Ohio
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 25, 2012

This motel is quite old and shows it's age but was clean and spacious. The balcony overlooking the stream made the stay perfect. However the free breakfast was probably one of the worst we have ever had in a hotel. We ended up going to a Pancake place across the street.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 19, 2012

My wife and I just checked in and got to our room after a long traffic filled trip to find an amazing space that immediately made us feel at home! I'm sure that from our very first viewpoint that this place and stay will not disappoint! Thank you in advance Brookside...I know we will be back in the future!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cornettes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville, Tennessee
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2012

This became our fall back hotel since the first was terrible. It was little bit costly for the age of the hotel. But beggers could not be choosers. Overall we liked it. The creek helped with sleeping, fireplace was cool, size of room was great. Door did stick and was hard to open and the elevator slammed open and shut. But the rooms were solid so unless something was really loud like a car alarm, you could not hear anything like at other hotels. Breakfast was free and simple, again free. I would recommend.

Room Tip: Get into newer part.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 11, 2012

My husband and I came here for our honeymoon in the smokies we found this place through Travelocity. The hotel staff here was so friendly and helpful i couldnt belive it. We travel a lot as professional wrestlers and have stayed in dozens and dozens of hotels. The staff here was by far the most outgoing friendly people we've encountered. The pool and hot tub was Awesome and our room was HUGE! We got upgraded to the king we had a fireplace a full kitchen and a big hot tub in the bathroom. We highly reccomend this place as we will stay here every year for our anniversary we possibly can.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1Jessiebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilliard, Ohio
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2012

The people were so friendly. The rooms were a little out dated, but who cares they were super clean. Super cheap, so who could ask for anything else. Their event center was great also. It was nice, clean and big.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank droth30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach, Florida
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 9, 2012

I booked on booking.com which gave it a good rating. The pictures of the property are so photo shopped. The rooms are large, dirty, smells musty, and very old. The furniture and carpet need replacing. I would never suggest going to the Brookside. No breakfast, unfriendly staff. Not worth the price. Halls and elevator filthy. Long walk to the main street and shops.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marcig24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brookside Resort

Property: Brookside Resort
Address: 463 E Parkway, Gatlinburg, TN 37738-4904
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg

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