Wow, By far the worst Best Western I have ever stayed at! I am a BW Platinum Member and all I can say is this shouldn't even get the best western name. As much as they charged (over $140 a night) for this dump stayed 2 nights, Best Western should put some of that profit back into there building! Breakfast was on the top floor 4th floor and this is a motel with outside walkways and ramps going from floor to floor. If you are far away or lower floors, leave early for breakfast or you might miss it! they deadbolt the doors at 10:00am sharp! The room I had was large that could have been a suite, the front room only had a tv (Older CRT Tube) a couch (Hmmn, I think) and a counter. the coffee pot you had to put on the floor to be able to plug in. No electrical outlets by the counter and no sink. Really! I had to make my coffee on the floor! Cleanliness was OK. Bathroom was remarkably spotless. Vacuming was definitly needed. Was definitly not up to the standards that I am used to from BW. There is no desk only a desk chair???? Bed was comfortable sheets clean but the little strip of fabric they place on the end of the bed had that sticky ickey feeling to it. Got a call at 1/4 till the hour asking us if we was going to stay then telling us we had to get out by the top of the hour or they was automatically going to charge for another night! Grabbed our things and got out fast!! better yet, Don't go! Check in was great! Check out I thought was rude with the phone call.
- Official Description (provided by the hotel):
- The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Crossroads Hotel Gatlinburg
- Best Western Crossroads Inn Gatlinburg
- Best Western Gatlinburg
- Gatlinburg Best Western