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“Wonderful Stay”
Review of Chalet Inn

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Chalet Inn
Ranked #50 of 78 Hotels in Gatlinburg
Dallas, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Stay”
Reviewed July 13, 2013

We had a wonderful stay in Gatlinburg at Fabulous Chalet Inn. We have been coming to this same Inn nearly every year for the last 15 years. It is always clean and the management is always super kind and grateful for even unusual requests. The answer is always "yes" to everything we ask for!!!! The motel area down by the river, with the loud river just outside your room is always special. We always leave the glass door open a little so we can hear and see the river all night long. This last time we stayed we got upgraded to the Fabulous rooms up the mountain side with a view and a fireplace. We loved it.

  • Stayed July 2013, traveled with family
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Helpful?
Thank Karin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at Chalet Inn, responded to this review, July 27, 2013
Thank you for reviewing your stay at Fabulous Chalet Inn. Many people indeed find staying right on the river to be a very special experience as well as enjoying the wonderful mountain views from the rooms in the upper section. We look foward to your returning to stay with us again soon.
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245 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Dawsonville, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 8, 2013

I took time to read reviews before we got there and there were a couple that stated there was only one pool. When we got there that is what we thought, but I had booked a suite, the really nice host said our rooms were at the top of the hill. We drove up and was very happy with our room, there is a pool there as well so there is two pools. Our room was in the Chalet part of the site, nice view and very quite. I would go back and stay again. Of course it was not a 5 star hotel, but it was very nice and for the price it was well worth it.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank Juila0422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at Chalet Inn, responded to this review, July 10, 2013
Thank you for writing this review. Yes, indeed, there are not one, but two swimming pools here at (Fabulous) Chalet Inn on the River! One is at the lower building, the other "up top", as you note. The rooms up top are found in three different chalet buildings. Most of the rooms up there have wonderful views of Gatlinburg below and, across the valley, the Great Smoky Mountains, including Mount LeConte.

The big attraction for the lower building is that most of the rooms have balconies which face the river.

Thanks again for commenting and for mentioning our second pool, and we hope you will visit us again soon!
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Grundy, Virginia
1 review
Reviewed July 8, 2013

We have stayed here for the past 5 years, we normally visit 2 to 3 times a year. I refuse to stay anywhere else. It is clean, the staff is superb and the location is perfect...walking distance to all of downtown Gatlinburg.

Room Tip: The room to get is the one above the lobby...it has upstairs and each level has its own balcony.
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Melanie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at Chalet Inn, responded to this review, July 10, 2013
Thanks for your comments. We work hard to earn reviews such as this one from our guests. And yes, the suite above the office is one-of-a-kind! We hope to see you again soon at (Fabulous) Chalet Inn on the River!
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Gulfport
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 5, 2013

My family and I got a room here only for one night. The room was okay to get a good nights rest. Staff was friendly but I am sure there is better hotels for the same price. The location was nice because it was within walking distance to all the main attractions in gatlinburg.

  • Stayed June 2013, traveled with family
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Helpful?
Thank Brandon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at Chalet Inn, responded to this review, July 10, 2013
Thanks for your feedback. We hope you will come and stay again soon at (Fabulous) Chalet Inn on the River.
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1 review
Reviewed July 4, 2013

We stay here alot . The staff is very friendly. We always stay up on the hill in one of the chalets. The rooms are always very clean. The pool area is nice. We like it because its private up on the hill but within walking distance of town. And if you wana see bears then this is the place to stay. All I can say is we love to stay here. I just wished they did weekly rates. And would fix the ice machines :))

  • Stayed June 2013
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Helpful?
Thank bellewrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at Chalet Inn, responded to this review, July 10, 2013
Thanks for taking the time to write. Yes, to see bears, (Fabulous) Chalet is a great place to stay! Please remember to keep your distance and above all, to never feed the bears!

We are working on the ice machine issue.

Thanks again, and come back and visit us again soon!
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Level 1 Contributor
3 reviews
Reviewed June 29, 2013

We came in on a Friday from Alabama just for a short get away! Seen pictures and reviews online and seemed to be a GREAT place. We get here around 8:30pm (EST) The lady and guy in the front were awesome people! Came to our room which was on top of the hill with two "so-so" views over looking Gatlinburg. the room was musty smelling, balcony was dirty, cob webs in the corners, cleaning guy barged in our room wirh out knocking to clean our room. we went to the pool and told him he could go clean it and 8hrs later, was still not cleaned! I do have to say, GREAT location but everything else??? You can decide!! I just think their are better options out their!!

  • Stayed June 2013
    • Value
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Helpful?
Thank DerrickAnderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at Chalet Inn, responded to this review, July 2, 2013
Wow! Sounds like we dropped the ball big time. Please accept our heart-felt apologies, and we hope that you will give us a second chance.
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Marion, North Carolina
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 27, 2013

This is a great place to stay. Within walking distance of most everything in downtown Gatlinburg, but off the main street away from the noise. Nice amenities and clean. Staff was very nice. There were two pools to chose from and very clean. I would recommend this place to anyone and we will stay there again in the future.

Room Tip: Walking distance to most everything, but far enough off the street away from all the noise.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beachdogs66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at Chalet Inn, responded to this review, July 2, 2013
Thanks for the kudos. We work very hard to ensure that every guest has the quality experience to which you attest. Come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chalet Inn

Property: Chalet Inn
Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #50 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
Official Description (provided by the hotel):
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western

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