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“Great!”
Review of Chalet Inn

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Chalet Inn
Ranked #47 of 77 Hotels in Gatlinburg
1 review
“Great!”
Reviewed April 23, 2012

I took this trip with my wife and 2 daughters. Our room on arrival was clean and larger than expected. Staff was very helpful and friendly and I plan to stay again.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tromano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    68
    52
    38
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    50
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 1, 2012

My husband and I had made plans to go to Gatlinburg for New Years Eve and have a Ball.... However we were in for a rude awakening. If you want a nice clean room you do not need to look here at all. Upon arrival we checked in and like most everyone we paid cash. That was the first mistake.. Dont never pay here until you look at what you are receiving. We get to the room and my husband checks the bed out first thing....and was he in for a surprise. Sheets had not been changed they were dirty with footprints on them also pubic hair as well....... So we go down to the office and complain. Needless to say I was told to go back up on the hill and find the maid to tell her to come and change the sheets. Also the bathroom had not been cleaned as well, this place was nasty and musty with an old smell that would not leave. However I found the maid and she came and changed the sheets and cleaned the bathroom and was very apologetic and made a phone call to a manager and were supposed to be accomodated upon check out but unfortunately we were told that the problem was resolved and they didnt feel like they needed to accoodate. We hope we did not contract anything with this one nite stay.. Will never stay at any of these properties again...The pictures on the website is a joke.. THIS PLACE SHOULD BE CONDEMNED..........

Room Tip: Not any that we were told all are about the same.
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  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
4 Thank k M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed January 1, 2012

We have stayed at this facility on and off since 1999. It has a great view and is quiet, but close to the action in Gatlinburg. However, in the upper chalets, there is a constant problem with getting and keeping a high speed internet connection. They say the router is down in the lower building, but they don't fix the situation. If you need internet, go somewhere else. Also, water in shower will turn hot really fast, then cold. On our last trip, there were a lot of dead bugs on the floor in the bathroom area. When we complained, we were told that means that the exterminators were doing their job. Some tweaks to this property and it could be great once again!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gldave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maynardville, TN
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 18, 2011

My daughter, son, his girlfriend, and I decided to go to Gatlinburg on the spur of the moment at the end of our fall break. We didn't realize how hard it would be to find a room in Gatlinburg during the month of October. After checking out several hotels that had "no vacancy," we found Fabulous Chalet Inn. My daughter is in a wheelchair and we needed a room that would be large enough for her to get around in. We were placed in a first-floor room right on the creek. It was very clean and pleasant. The beds and pillows were very comfortable. My son and his girlfriend enjoyed walking along the creek. We felt the price was fairly reasonable. (With tax and AAA discount -- about $100) The only complaint we had was that there was no microwave in the room (we had pizza left over that we wanted to warm up). I would definitely stay at this hotel again.

  • Stayed October 2011, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank hogskinbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2011

we stayed in a jacuzi "suite" for 156.00 that was old, musty, carpet was coming up where i was trippubg over it and im 6.5 month pregnant. Their were dead bugs everywhere, my husband killed a spider on the ceiling above my head. Cob webs everywhere! everyhing smelt bad, It was a nightmare! not a cheap stay by any means. worst hotel i have ever stayed in. Go somehwere else for the money!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hihi1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gastonia, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2011

We came to Gatlinburg with a reservation at another hotel only to find when we arrived they had given our room away. With a one year old in tow that was def tired of being in the car we went on a search for a room. We needed a room that had a seperate bedroom so we could put her to bed and everyone else be able to stay up after 8 w/o bothering her. Fabulous Chalet Inn was the only place we found this kind of room for a great price! The staff was so overly friendly and our room was so clean and perfect for what we needed. I would def recommend this place to anyone. Its def not a Hilton and its old and needs some remodeling but the location was perfect! It was off the main strip but close enough to walk if you wanted. My family and I loved it there and we will def return to the Fabulous Chalet Inn when we are in Gatlinburg!!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Register611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 11, 2011

They hooked us up with a roomy suite, recently remodeled, one block off the strip and close to Ober Tram....UNDER 100.00...shhhh , I probably wasn't supposed to tell that part

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank familymany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Inn

Property: Chalet Inn
Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #47 of 77 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
Official Description (provided by the hotel):
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western

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