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“Overall Great Experience”

Review of Baskins Creek 506

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Very good
5 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Gatlinburg, Tennessee

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
A1004GSde...
1 review
“Used to be a great place to stay”
Reviewed May 30, 2017 for a stay in May 2017

Since Wyndham took over, level of service has dropped, pool area has dropped, friendlyness is pretty much gone. Great location, not bad units, but way less quality than when it was locally run.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 1, 2017
Dear A1004GSdebrap,

Thank you for taking the time to leave a review of your stay at Baskins Creek 506. We are truly sorry that you feel the quality of the service has dropped since Wyndham has taken over management. We are locally managed, with an office at the condos and our main office in Sevierville. We appreciate each of our guests, especially those like yourself that return year after year. We can only hope that you will consider us again for your next trip to the Smokies.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mlturner2...
Olive Branch, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Mr”
Reviewed November 9, 2016 for a stay in November 2016
1
person found this review helpful

We have stayed at Baskin creak befor and love it. But this time a lot of things were broken,microwave, screen door, trowel rack, furniture old TVs, wore out bedspreads etc.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 14, 2016
Dear mlturner2016,

Thank you so much for taking the time to let us know that you enjoyed the view and I am sorry to hear about the issues that you found in the condo. I will follow up with our maintenance department in regards to the items listed. Guest feedback is the most important tool that we can use to improve our cabins and I wish to thank you again for taking the time to let us know about these issues. We genuinely appreciate you choosing to spend your vacation with us and we hope to have the opportunity to accommodate you again during a future visit to the Smokies.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2016 for a stay in September 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Oct 14, 2016
Dear TripAdvisor member,

We wanted to thank you for sharing such positive feedback regarding your recent stay. We’re honored to have shared the Smoky Mountain experience with you. Please do come back soon!

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 10, 2016 for a stay in March 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property?
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jun 2, 2016
Dear Y1659GLneilw,

Thank you for taking the time to leave a review on your recent stay. We are thrilled we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity to have you with us again in the future.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Cherie S
Level 1 Contributor
3 reviews
“Awesome location! large rooms”
Reviewed December 11, 2014 for a stay in November 2014

We enjoy using this condo. It is one of our favorites with Queen beds in 1 room !!!
and a King in the other for a 2 bedroom.

It has gone up in costs since Wyndham has taken over the booking.
So we might look for another place but it has been hard to find
the size and location to match.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the size and number of beds.
Liked least: Wifi was iffy and depended on unit as well as kitchen items.
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 8, 2017
Dear Cherie S,

Thank you for taking the time to leave a review on your stay at Baskins Creek 506. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity to have you with us again in the future.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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