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“Wonderful condo”

Review of Baskins Creek 206

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Very good
6 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Gatlinburg, Tennessee

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
rachelgL9...
1 review
“Housekeeping”
Reviewed June 16, 2017 for a stay in June 2017

Found a dirty baby bottle on the floor at the headboard of the bed. Very bad housekeeping. Very disappointed with housekeeping. The rest of the stay was very good.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 19, 2017
Dear rachelgL985HS,

We appreciate you sharing your feedback on your stay in Baskins Creek 206. Please accept our apologies that the housekeeping was not up to standard. We will follow up with housekeeping and make sure that under the bed is not missed. We sincerely hope that you will consider Baskins Creek for your next Smoky Mountain getaway.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chiefjack...
Arlington
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Wonderful condo”
Reviewed June 13, 2017 for a stay in June 2017

We loved this condo! It was clean and beautifully appointed. All the furniture and beds were comfortable with lots of pillows. The kitchen was stocked with everything you need to cook a meal. Every appliance worked well and I didn't see anything obvious that was missing. The condo was tastefully decorated and we loved the jetted tub. When we return to Gatlinburg, we would definitely stay here again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 15, 2017
Dear chiefjacknut,

Thank you for making time to leave us a review on Baskins Creek 206. We are delighted you enjoyed the condo and your time with us. We hope to have you back with us on your next Smoky Mountain getaway.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brendasE2...
1 review
“Wonderful condo close to downtown!”
Reviewed June 4, 2017 for a stay in May 2017

Very clean condo! We will be staying again. The location was only a few minutes to the main strip so it's very convenient. We loved it here!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 6, 2017
Dear brendasE263BP,

Thank you for taking the time to leave a review on your recent stay at Baskins Creek 206. We are so glad you enjoyed your stay and hope to see you again soon on your next trip to Gatlinburg.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2017 for a stay in March 2017

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Mar 20, 2017
Dear TripAdvisor member,

Thank you for taking the time to leave a review on your recent stay in Baskins Creek 206. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity to have you with us again in the future.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2016 for a stay in October 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Too high cleaning fee!
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Nov 7, 2016
Dear TripAdvisor member,

Thank you for taking the time to leave a review on your recent stay. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity to have you with us again in the future.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Madison, Indiana
Reviewed June 23, 2015 for a stay in June 2015
1
person found this review helpful

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 21, 2016
Dear Augustus1116,
Thank you for taking the time to share your experience with us. We appreciate your comments on the condo and are deeply sorry to hear that you were disappointed by some aspects of your stay. Please accept our apologies for what is certainly not indicative of the service levels that we pride ourselves on providing. We can assure you that our housekeeping and maintenance departments have taken your feedback very seriously. The cleaning service used at your time of stay has since been replaced in its entirety. The bear has stopped coming around since the trash is never overflowing with the proper attention being paid. The front desk staff has undergone several changes as well.

We look forward to welcoming you back the next time you visit Gatlinburg with the hope of making much better memories of your next stay.

Yours in hospitality,
Amy P.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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