Pulling into the hotel, our stomach sank. It is directly across from what is apparently run-down apartments, and is not the cleanest area. It is at the end of the strip, and is off the strip just a hair when looking at a map, but when driving the actual road, it is like driving into another world. Upon our arrival at Motel 6 Gatlinburg Smoky Mountains, we had have the staff give us a replacement set of keys before we were even able to unlock our room, as the first set was not programmed correctly. Then upon entering, we were required to kill multiple bugs that were flying around. We booked a King bed, and there was a huge empty space between the bed and a wall with exposed wires to the phone, where a couch or table could have been placed. We wore socks on our visit, and upon waking up, I discovered just how filthy the floor was - my white sock's bottom was literally black! These complaints are in relation to things I believe should be standard when entering a hotel room. My family and I were lucky enough to get a military discount, and did not have to pay full price, but I was also not impressed that the hotel charges such a high fee and doesn't even have upgraded televisions with decent channels, or accessible Wi-Fi. We were going to extend our vacation, but the lack of these accommodations prevented us from doing so. We could not use our computer for more than 1-2 minutes max (literally), without the internet cutting off. On the first night, I had asked what we would have to do to extend our stay there (which was before we discovered how bad it was at this facility), and was told we would have to move rooms that night to another room for our original 2-night stay and pay an additional $20, then move again for the third night. Since we couldn't used the internet to find another hotel, we ended up coming home as scheduled, and was no loss, but had it been for business or something other than leisure, it could have been hectic.
- Official Description (provided by the hotel):
- Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Select rooms have Jacuzzi tubs or fire places. Suites also available. ... more less
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- Also Known As:
- Red Roof Inn Gatlinburg Hotel Gatlinburg
- Gatlinburg Red Roof Inn