We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice room, friendly staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Quality Inn & Suites Gatlinburg
Ranked #14 of 77 Hotels in Gatlinburg
Mauldin, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice room, friendly staff”
Reviewed July 14, 2013

My wife and I booked this room about a month in advance, and were able to save around $20 by paying in advance. We wanted a pet-friendly hotel, within walking distance of the main strip, and hopefully with a continental breakfast. This hotel provided all of the above, as well as a very friendly and helpful staff. The room itself was outdated, but more importantly, it was clean, quiet, and spacious. We stayed on a Friday and Saturday night, and would certainly stay again. Price was reasonable too. If you complain about the walk to downtown, then you are not doing your due diligence to check its location on the map. If you don't want to walk, the trolley is only a 30 second walk away. We planned on walking, so that was no issue for us.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_740, Manager at Quality Inn & Suites Gatlinburg, responded to this review, July 15, 2013
Thank You Kylee Manet for taking time to review us & choosing us for your stay in Red Roof Gatlinburg . This year we have put New Mattresses & 40' LED TV and more upgrade coming soon . Hopefully we will see you soon when you are back in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

654 reviews from our community

Traveler rating
    245
    213
    106
    45
    45
See reviews for
293
231
21
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 13, 2013

We liked the superior king on five, great view of the mountains. The balcony wrapped on two sides with a creek view. The mattresses were new and the tvs were LEDs, Breakfast was adequate but no yougart. Very friendly staff. Located close to trolley stop.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tsholes5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_740, Manager at Quality Inn & Suites Gatlinburg, responded to this review, July 14, 2013
Thank you Thomas Sholes for your review for our future guest.We're so glad you enjoyed & relaxed during your stay with us. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 12, 2013

Looking for a hotel close to the convention center that would accept pets, I came across the Red Roof Inn. Once I loaded it into the GPS, I knew we would have a long walk to the concerts we had come for. Upon checking in to our spacious room with private porch and fireplace, we found the room indeed spacious. However, the fireplace did not work, the carpet was musty and the small refrigerator was leaking on the carpet around it. The small table by the door was swaying from the continuous weight of many suitcases. The exterior areas of the hotel were badly in need of paint. The only redemption was the continental breakfast hostess. She was courteous and helpful with what she was able to offer. Our second night in Gatlinburg was in another hotel. Upon departure, I told the desk agent that the fridge was leaking and he informed me that the maids unplugged them to allow them to defrost, so that happened a lot.

Room Tip: Go to another hotel.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lifelonglibrarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_740, Manager at Quality Inn & Suites Gatlinburg, responded to this review, July 13, 2013
I am very sorry that you had such a bad experience during you recent stay with us . Good or bad, we still like to hear from our guests about how we performed. In your case, not well at all. Please accept our apologies and know that we are trying are best to take care of problems.
Let me also tell you that fire place is turned off for the summer season & we have never said that we are next door to convention center. Thank you for your comments. Again, I do apologize , hope you give us another chance when you are back in Gatlinburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 11, 2013

The hotel was good, the room and the washrooms were clean. The staff was pleasant and helpful, i stayed there for 3 nights and it was great. The nearby areas are good and you can find decent restaurants, not sure whether the hotel has a restaurant. The hotel is just outside Gatlinburg with a good viw from balcony.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LokiMehra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_740, Manager at Quality Inn & Suites Gatlinburg, responded to this review, July 12, 2013
Hi Lokesh Mehra , thank you for staying with us & taking time to review us . I'm glad to see that you enjoyed your stay with us . We do not have restaurant on premises since we are economic brand Hotel. Thank you again for your stay and I hope that you will continue choosing our hotel for many more trips back to Gatlinburg.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
O'Fallon, Missouri
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 11, 2013

I took my son and a friend of his on vacation (both young adults). We found a real nice Red Roof Inn in Gatlinburg, TN and stayed there. It was a real nice place to stay and well worth the price. The location is 1/2 block from the "strip" and the staff was friendly and courteous. I own a timeshare in Gatlinburg and occasionally arrive there early and stay later than my week. I will definitely use this hotel again. What a pleasant surprise. We were looking for a bargain and found a gem.

Room Tip: Ask for a fireplace (my son and his friend actually got a nicer room than I did, although both rooms...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_740, Manager at Quality Inn & Suites Gatlinburg, responded to this review, July 12, 2013
Thank you David K for telling us about your recent stay with your son & his friend . We are glad you found that our staff was friendly and courteous . We look forward to seeing you back again whenever you might be returning to Gatlinburg. Thank you very much
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambersburg
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 8, 2013

This hotel was wonderful and was pleasant to stay at if you want to be close to Gatlinburg. It was clean and the pool was great. I think I will stay closer to Pigeon Forge if we go again because you have more to see and do in that area. Gatlinburg is okay but you have to pay to park everywhere.

Room Tip: We had a room with 2 Queen beds with a balcony overlooking the pool and it was great.
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_740, Manager at Quality Inn & Suites Gatlinburg, responded to this review, July 9, 2013
Thank you for your review. We are so glad that you had a pleasant stay and enjoyed the pool . We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 2, 2013

This was a great hotel. It wasn't to fancy or anything. It's a perfect location,quite, great view, really close to downtown. Clean and spacious rooms and comfortable beds. Loved that I had a balcony. Next time I come to Gaitlinburg definitely going to reserve a room at this hotel.

Room Tip: Choose one with a balcony.
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tenn13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_740, Manager at Quality Inn & Suites Gatlinburg, responded to this review, July 3, 2013
Thank You for choosing us for your stay in Red Roof - Gatlinburg. Its nice to hear that you felt comfortable during your stay. Hopefully we will see you soon back at our hotel soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Gatlinburg hotels
0.1 mi away
Baymont Inn & Suites Gatlinburg On The River
0.3 mi away
Crossroads Inn and Suites
Crossroads Inn and Suites
#29 of 77 in Gatlinburg
3.5 of 5 bubbles 441 reviews
0.8 mi away
Econo Lodge Inn & Suites
Econo Lodge Inn & Suites
#22 of 77 in Gatlinburg
4.0 of 5 bubbles 549 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Econo Lodge Inn & Suites on the River
0.8 mi away
Country Inn & Suites by Carlson Gatlinburg
0.6 mi away
The Edgewater Hotel
The Edgewater Hotel
#19 of 77 in Gatlinburg
4.0 of 5 bubbles 909 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Suites Gatlinburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Gatlinburg

Property: Quality Inn & Suites Gatlinburg
Address: 401 Hemlock St, Gatlinburg, TN 37738-3009 (Formerly Red Roof Inn & Suites Gatlinburg)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 77 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Gatlinburg 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Quality Inn & Suites Gatlinburg. We are right across from "Gatlinburg Mountain Coaster" and also 1.5 miles from Great Smoky Mountain National Park, the busiest of all national parks with over 9 million visitors each year. The park offers endless outdoor activities such as downhill snow skiing, class IV whitewater rafting, golf, hiking options from 600 miles of trails, and fishing in hundreds of miles of streams. Relax at Quality Inn & Suites Gatlinburg while you're enjoying all Gatlinburg's restaurants, family fun museums (such as Ripley's Believe It or Not and Hollywood Star Car Museum), Dollywood Amusement Park, Splash Country, Dixie Stampede, and many, many other great attractions, fun for young and old. Year round events and concerts combine to make Gatlinburg a true entertainment destination in the beauty of the Smoky Mountains. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Orbitz, Hotels.com, Travelocity, Hotwire, Priceline, Cancelon and TripOnline SA so you can book your Quality Inn & Suites Gatlinburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn And Suites Gatlinburg - Aquarium
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Wildwood Hotel Gatlinburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing