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“Cabin Fever Vacations is a great place to reserva a Gatlinburg chalet” 5 of 5 bubbles
Review of Gatlinburg Resort Chalets

Gatlinburg Resort Chalets
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Gatlinburg Resort Chalets
Ranked #53 of 78 Hotels in Gatlinburg
Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Cabin Fever Vacations is a great place to reserva a Gatlinburg chalet”
5 of 5 bubbles Reviewed November 18, 2009

We stayed a chalet rented through Cabin Fever Vacations. It was very easy to search the site, and find a cabin we wanted to reserve. The reservation clerk was friendly and helpful. We had a beautiful chalet, and had a great time. Very clean, lots of things to do like pool, large tv, hot tub. Very enjoyable.

  • Stayed November 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank funtimes783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    14
    2
    0
    1
    4
See reviews for
9
6
1
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Umatilla, Florida
2 reviews
5 of 5 bubbles Reviewed January 8, 2008

We have just returned from a week at the Stolen Moments Cabin. The Cabin is magnificent . Our Kids Loved the Hot Tub and The Pool table was an added bonus.
The people that work at Gatlinburg Resort Chalets were very nice and helpfull.
The Cabin is in a great Location........

Stayed January 2008
Helpful?
Thank K_L_forever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennesse
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed September 6, 2007

We found minor problems with the 3 year old cabin we were in, and didn't complain. However after we returned home I received a email that I had left towels next to the tub instead of in the tub, we had left the garbage for the housekeepers to finish filling up instead of wasting another garbage bag, they said the furniture had been moved, there is only a couch and loveseat with one very small table, don't know how we screwed that up among a couple of other petty mistakes. Now they want to charge us extra for these mistakes!
Can we charge for the TV that didn't work, there was no stereo that the ad had mentioned, the people before us didn't wash the dishes, they just put them up, the air hocky table had very little air in it to move the puck among others.
I can only hope that everyone else will take my advice and go back to Wears Valley Chalets, where your treated as "guests" not as a way of taking more money. Maybe this will cost them more than its costing me!

  • Stayed September 2007, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
8 Thank DWats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TN
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed March 20, 2006

We stayed last year and our chalet was filthy. The hot tub had a leak and had been leaking for a while. There were spider webs everywhere and looked liked something out of a movie, an abandoned cabin. Hated it and we will never use them again. Also we told them about the leak on the hot tub and the desk clerk's reply was they had someone out to repair it a few weeks ago and they couldn't find the leak. My husband told them it was a hose. We didnt use the hot tub on the deck or the jacuzzi in our master bedroom because the room still had water damage and mold from previous damage. I would not lie about this place we love Gatlinburg but we will never stay here again. Dont waste your money.We were so disappointed.

Helpful?
14 Thank lovethebeach34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caneycreek, Owner at Gatlinburg Resort Chalets, responded to this review, September 27, 2006
This company, now under new owners and new management, takes great pride in addressing any and all issues brought to our attention. While some issues cannot be handled immediately, they are fixed as soon as possible. If the problem cannot be fixed we have offered to move guests to different lodging when available. All our homes are privately owned, and sometimes the management company can only do so much because of the certain restrictions. We have even moved guests because they simply did not like the home, because of their fear of heights, their fear of bears, and their fear of curving roads. If we would do all of these things why would we not have taken care of this one guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gatlinburg Resort Chalets

Property: Gatlinburg Resort Chalets
Address: 510 Ski Mountain Rd, Suite 3, Gatlinburg, TN 37738-4007
Location: United States > Tennessee > Sevier County > Gatlinburg
Hotel Style:
Ranked #53 of 78 Hotels in Gatlinburg
Number of rooms: 25
Also Known As:
Gatlinburg Resort Chalets Hotel Gatlinburg
Gatlinburg Hotel Chalets

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