We stayed in "Fixin to" cabin. The grounds here are beautiful and well taken care of. The cabin needed to be "refreshed" years ago. We actually stayed at this resort about 7 years ago and loved it. Apparently management has changed. None of the 3 fireplaces worked. The spa was broken. My husband was able to repair it himself so we were able to use it. The resort knew it was broken (and didn't tell us) as a repairman showed up at our door at 8:45 PM. There were no blankets, the kitchen faucet was leaking so badly, it was almost not useable, wallpaper ripped and hanging, no kitchen towels or any way to do the dishes they want you to wash before you leave. Tried calling them multiple times and was always so far back on the cue, I gave up. We we're return customers and did not get the discount they advertise. We will not be returning. They have a beautiful resort here, it's a shame they don't keep it up. Poor management.
- Also Known As:
- Gatlinburg Falls Hotel Gatlinburg