Just returned from my friends and mine seventh stay at this cabin area. We continue to return due to sentimental reasons definitely not the accomodations. When we arrived at our cabin ( reservations complete four months ago) the hot tub and home theater were nonoperable. After numerous calls to the office, the maintanence worker arrived . The mantainence man, Jerry, should be commended for the excellent service he provided although he could not repair the hot tub. Although another tub repairman came late the next day, the hot tub was out of operation during our entire stay. Each year upon our return we have realized the persistent neglect of upkeep to these cabin facilities. It would be strongly advisable that when cleaning the cabins for the next occupant (s) that the management have a mandatory checklist to ensure the total operation of the offered accommondations especially considering the rental prices. These are definitely not a value for your money.
- Also Known As:
- Gatlinburg Falls Hotel Gatlinburg