We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome brew pub and grill”

Smoky Mountain Brewery
Ranked #24 of 199 Restaurants in Gatlinburg
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Late Night, Dinner, Lunch, Breakfast, Delivery, Takeout
Description: Serve Simple Foods Whatever the specific restaurant concept, the ability to create menu items in a consistently excellent manner is directly related to ease of production and simplicity of presentation. Consistency at a high level is always more important than innovation. Use The Finest quality Ingredients There is no more essential factor in a successful menu program than the quality of ingredients used in food preparation. Starting with the best is the only possible way to end up with the best. Keep The Environment Clean, Organized and In Proper Working Order Concern for the guest means being attentive to all environmental details from maintenance of the physical plant to the personal grooming of each individual employee. Cleanliness and order are the keys to building guest confidence in the establishment. Make Memorable Moments It is the perfecting of all the little details in a restaurant that makes the guest's dining experience a memorable one. With every action, the appropriate question is: does this act show a commitment to excellence and respect for the patronage of the guest? Work As a Team Ease, efficiency and enjoyment of the restaurant experience, for both employees and guests, is directly related to the level of respect, support and cooperation among the staff. Any restaurant guest is everybody's guest; any restaurant responsibility is everybody's responsibility.
Reviewed October 28, 2012

Came here after reviews from TripAdvisor. Words were right, this place brews up 10 excellent beers from pale ales to heavy dark lagers. Pizza looked good, but we had some huge delicious and fresh burgers and the pretzels with beer cheese and the spicy mustard was a good change. Server was great, gave lots of good info about the beers and food, travel, and other stuff. Came back a few more times on our trip and will come back in the future.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (4,358)
Traveler rating
Traveler type
Time of year
Language
  • More languages

3,610 - 3,614 of 4,359 reviews

Reviewed October 28, 2012

I thought the prices and the portions were right. Chicken fingers were well seasoned and cooked good. The ribs were pretty tasty. Meat came right off the bone. The fries just pure awesome! Service could have been a bit better though. I will be going back.

    • Value
    • Atmosphere
    • Service
    • Food
Thank PimpDaddy8up
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

Sounds gross. However, It's a shot of crown royal,Baileys and Kahlua MMMMM I almost forgot to mention the micro brews. I recommend trying the sampler. The atmoshpere is perfect for the true gamers...... Expect rival drinking opponents throughout the bar area.

Thank heyjimmy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

We were not real hungry and ended up with a few appitizers and we were not disappointed. Everything was really good and my husband enjoyed his brew.

Thank Kathy270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

Have stopped here on last several trips to Gatlinburg, and enjoyed it. Last year the service was bad, but just chalked that up to a bad night for staff. We returned two nights ago at 9 p.m. and sat upstairs beside the computer where staff enters orders. We sat for almost 15 minutes as waiter and waitress, one after the other walked around us to enter orders (guy with big beard, guy with shorter beard, waitress with hair piled on top of head; blonde waitress) ... NO ONE once said "someone will be with you" or "welcome" ... or "go to hell." We were invisible. At least last year our service was bad and non-caring. This year we were invisible. As we left I asked someone at the front door to speak with a manager. She said she would get "her." Shortly later a guy came and basically said "sorry." I called the next day and spoke with the day manager, Matthew, who had much more PR skills and gave me the company policy (and that the night manager did in fact log my complait). Still, AVOID this place.
To end on a good note, we used to get pizza at Smokey Mountain. Since they no longer need business, we walked around the corner to the "Best Italian Cafe and Pizzeria." Pizza was fantastic and the wait staff was adult and friendly. Our night ended on a great note ... at the "Best Italian Cafe and Pizzera."

    • Service
Thank RightRachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Smoky Mountain Brewery also viewed

Gatlinburg, Sevier County
Gatlinburg, Sevier County
 
Gatlinburg, Sevier County
 

Been to Smoky Mountain Brewery? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing