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“Perfect location, top notch service, peaceful retreat”

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The Lodge at Buckberry Creek
Ranked #1 of 78 Hotels in Gatlinburg
Certificate of Excellence
Reviewed August 23, 2014

This get away was the perfect location to get to the National park and downtown Gatlinburg.
It was a tranquil retreat with all the amenities if a hotel. The pavilion by the river was our favorite place. Most importantly the staff was friendly and willing to help above and beyond.

  • Stayed: August 2014
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2  Thank BusinesGalTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 19, 2014

The lodge was very nice and the staff was excellent! We were a little disappointed with 3 things, however. We arrived late in the evening and received a room that was at basement level and SMELLED like it....very musky and moldy smelling. Being so low, the view was not great due to tall trees blocking view of mountains. The room, however proved to be very comfortable and quiet with an amazing bed. The complimentary breakfast was less than we expected with no hot items at all. The view from the dining room was very nice! Ultimately, it was close to town and comfortable, but we would probably try somewhere different next time.

Room Tip: Upper rooms!!
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  • Stayed: August 2014, traveled as a couple
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7  Thank lddixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this reviewResponded October 14, 2014

Thank you for your review. We do listen to our guests - in fact, we have made changes to our breakfast offerings due to comments like yours. As to the room being musty: as the weather had been damp prior to your stay, we did have an engineer come in and evaluate the situation, and are endeavoring to make improvements to the buildings, and made immediate changes to prevent the problem you experienced.

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Reviewed August 19, 2014 via mobile

Had a wonderfully, relaxing weekend at the lodge. The view of Mt. LeConte from our room was breath-taking. We were overall pleased with our stay. The rooms were nicely furnished. We enjoyed the light, complimentary breakfast on the deck overlooking the mountains and made many memories hiking along the lodge trail to the creek-side pavilion with stoked fireplace awaiting our arrival. Such special attention to even the smallest details. I can't wait to sneak back!

Stayed: August 2014, traveled as a couple
4  Thank Toddandgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2014

It appears our new tradition on our anniversary is to stay at The Lodge at Buckberry Creek (Buckberry)and hike the next day. One of my friends indicated that she would rather go to Hawaii! Not us.
This is our 4th time to stay at Buckberry and it won't be our last.
Everyone there is so friendly, helpful and nice. We have NEVER had a bad experience there. In addition to the wonderful staff, the food is really good too. It is great to have a wonderful meal then walk to your room. No crowds, no driving, very convenient.
I've spoken about how comfortable the rooms are before. One thing we really like is the shower! It is large and roomy and the towels are nice and thick too.
We will be back and one special thing we are planning is to bring our grandchildren next summer for the fireflies. We'll stay at Buckberry and they will transport us to see the fireflies. No worrying about getting on a waiting list for the trolley!

  • Stayed: August 2014, traveled as a couple
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2  Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2014 via mobile

We could have not asked for a more wonderful weekend! The staff, the accommodations, the restaurant- everything met out highest expectations! We had not visited Gatlinburg in 35 years! I'm so glad we did not stay downtown! It was nothing like what I had remembered!

  • Stayed: August 2014
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1  Thank Bob Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2014

The property was in a great location for our visit to Smoky Mountain Natl Park. The views were beautiful and our room was very nice and clean. The complimentary breakfast was less than expected-we were told it included hot items, which it did not. The room rate had actually increased and we were told this was the reason, yet when we inquired, their only concern was which employee had misinformed us. No apology and certainly no attempt to offer any substitutions, just that "we could order off the a al carte menu for a charge". Even the continental breakfast was lacking-unless you consider raisin bran to be "assorted cereals". We did dine at the restaurant one evening and the food was very good, however, the service was again lacking. Considering the prices that are charged for entrees, the service & overall experience did not measure up.

  • Stayed: August 2014, traveled with family
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3  Thank michelle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this reviewResponded October 14, 2014

Thank you for offering a review from your stay with us. We are sorry that there was some miscommunication regarding breakfast and the rate increase. Unfortunately, like other small family-owned businesses, we find that we have to make incremental adjustments to our rates at times, but they are for all-encompassing reasons. We do try to determine how a guests is misinformed, but it is only to prevent the confusion for others. At the time of your departure, we did apologize, and you were given a discounted rate. Since your stay, we have made changes to our breakfast offerings, and are including hot items, in part because of comments and feedback like yours.

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Reviewed August 17, 2014

What a great place, for a reasonable price. Make sure you hike down to the pavilion. The restaurant is great as well, although not cheap, but still worth it. It's close enough to the park, but far enough away from the tourists trap areas.

  • Stayed: August 2014
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1  Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lodge at Buckberry Creek

Address: 961 Campbell Lead Road, Gatlinburg, TN 37738-4326
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Gatlinburg
#2 Family Hotel in Gatlinburg
#3 Business Hotel in Gatlinburg
Price Range: $165 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lodge at Buckberry Creek 4*
Number of rooms: 14
Official Description (provided by the hotel):
The Lodge at Buckberry Creek has brought the elegance of the “Great Camps” of the Adirondacks to the pristine beauty of the Smoky Mountains of East Tennessee. Designed to reflect the retreats created in the Adirondack Mountains over 100 years ago by some of the East Coast’s wealthiest families, Buckberry Lodge pampers guests with the true natural grandeur of the Adirondack architectural style. Nestled away high above Gatlinburg, Tennessee, The Woods building offers 14 luxury-suite rooms from 600 square feet to 750 square feet. Rooms feature fireplaces, private balconies, bathrooms with separate showers and Jacuzzi tubs. The majority of our suites have a King bed but we do have a few rooms with 2 Double beds. Rest, recharge, and relax within your suite or enjoy the area attractions of Gatlinburg and the Great Smoky Mountains. Our property is less than 2 miles from the entrance of the Great Smoky Mountains National Park and all the beauty it holds. We are also less than 2 miles from Downtown Gatlinburg. There is a firepit which overlooks Mt. LeConte – a great spot to unwind & relax. Although we have experienced a great loss since the November 28th fire, we are very fortunate to have The Woods building to share with our guests. We look forward to welcoming you to The Lodge at Buckberry Creek for your Smoky Mountain lodging destination! ... more   less 
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Also Known As:
The Lodge At Buckberry Creek Hotel Gatlinburg
Hotel At Buckberry Creek
At Buckberry Creek Gatlinburg
Lodge Buckberry Creek

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