We ate at Bennetts twice while in Gatlinburg and Pigeon Forge, and have eaten there before when visiting the area. In both locations, the food is as good as you can find in BBQ and I am speaking throughout several states. While the taste of the food is great, I would not get the BBQ sandwich again because they put it on a roll which comes out greasy as all get out, so I trashed the bun and ate my wife's cornbread. I do think these restaurants chain needs some fine tuning with their service staff. We actually wrote up one of the servers for about the worst attitude anyone could find in the business, and the other one was very slow to seat although many tables were available.. If the food was not so good, we probably would skip the place next time. Great good and great service go hand in hand. Bad service destroys the positive food experience and causes non repeat visits. Retraining is in order for this chain.
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