The room was nice. It was owned by someome from VRBO. I booked a room there for the laundry services on the 3rd floor and the indoor and out door pool. We arrived on a saturday and on Sun when we went to wash clothes the washing machine had out of order. I went to manager and he said, oh, Im not sure when it will be fixed. Te repair man only works part time and Im not sure when he is coming in. The dryer DID NOT DRY at all. We hd to find a laundry mat to wash our clothes. The pools close at 10 even on the weekends. There is NO staff available after 10 pm if an emergency occured. They do not return until 9am. The carts used to unload your luggage is also locked up. When we left at 8am we had to carry all of our luggage. This is not a good place to stay ifyour staying more than a night or 2. We had already pre paid and the pics did not look like the actual place. I wouldnt reccomend for families or elderly.
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- Also Known As:
- Oak Square At Gatlinburg Hotel Gatlinburg