This is probably our favorite breakfast place in Gatlinburg. The food has always been delicious. We especially like their homemade maple syrup. During our most recent visit, the service was not as good as it normally is. First of all, the hostess and another employee seemed to be having some sort of disagreement and it was very awkward to be standing there witnessing it, as they figured out where to seat us. It was also apparent that they were short staffed. Our waitress seemed very overwhelmed, as she was responsible with a party that included over 20 people. Once the party finished their meal and left, we did receive the level of service we expect from Atrium, but by then our meal was half over. We will definitely give them another try, as our previous experiences have been much better. My very good rating is an average of our visits.