Life of Luxury # 12 in Gatlinburg TN. I was very disappointed with the " brand new" hot tub it was dirty and 1/2 the jets did not work plus the radio was not working. Fire place was gas and would not light. 30% of all interior lights we burnt out. Pots and pans were poor quality. TV's did not have remotes that matched. Maintenance told us the soon they were getting new tv's. That did not help us though. Fire place got fixed on day two but the hot tub did not and again the maintenance guys say" well I am not a hot tub guy" No resolution. One king bed all other looked small for "queens". Could be much better maintained I recommend the owners come visit and find a new property manager. No concessions were made or offered. Pool table and air hockey are very poor quality. View was nice but main living area and kitchen are on the second floor.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
This was not just a "cabin" it was a huge beautiful home that we stayed in. We were a family of 3 generations vacationing together. We absolutely lived our time spent together at this Gatlinburg cabin in the mountains. First if all, it was immaculate- which is always my first concern. In addition, it met our needs perfectly: There were bedrooms / bathrooms and a game room on the lower level, that was perfect for the young ones; there was a tv in every room; the kitchen was nicely stocked for cooking and serving a group; a fireplace in the family area; a new hot tub on the deck was perfect for relaxing at the end of some busy days...and ..gorgeous views all around. I can't thank Aunt Bugs enough for suggesting this "cabin" for our family. They accommodated us in every way. One would think Aunt Bugs special ordered the weather for us too- they knew we were hoping for snow (so the grand kids could see and play in snow)....thank you Aunt Bugs for your part in making this a lifetime memory for our family !
|Check in / front desk||Service|