The staff here are the nicest people you will meet. The outside of the restaurant is very neat and the inside is nice and even had live music for dinner when we were there around 8:30 pm. It took a little while for our food to come but we were in no hurry. My boyfriend said his catfish was very good. I had the southwestern chicken sandwich and it was decent. It is a unique place to eat and isn't located in the busiest part of Gatlinburg.