We had reservations at the Bon Air Lodge. When we arrived, we took one look at the room & turned around and left! The room was old! old! old!
and to top it off, the bathroom was filthy! The night clerk was very friendly & was very sorry but explained we had to talk to the manager the next day regarding our complaint and getting our deposit back. When we came back the next day, the manager was extremely rude, did not refund us our deposit and claimed the room was clean! We guess his standards are not very high at all! There are lots of nice places to stay in Gatlinburg...avoid this one at all costs!
- Also Known As:
- Quality Inn Gatlinburg
- Gatlinburg Quality Inn