The reason for the 3 rating was due to room service. We left our room approx noon to find a bag sitting at the door. When i asked the front desk what it was they stated we would not get room service due to us leaving the room so late. They then stated room service had left for the day. I found this very hard to believe due to the fact that checkout time is noon which means if room service leaves at noon all the late checkout rooms are left dirty till next day. For me when your paying over $100 a night on a room you should be able to get room service. Spoke with the front desk and manager and she blew us off. We ended up cleaning our room ourself. Overall The Hotel Was okay. The staff was not as friendly as I'm use to from Marriott hotels. Breakfast was free and yummy. Will probably not visit agsin..
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- Also Known As:
- Fairfield Inn And Suites Gatlinburg North
- Fairfield Inn & Suites Gatlinburg North Hotel Gatlinburg
- Fairfield Inn Gatlinburg
- Fairfield Gatlinburg
- Gatlinburg Fairfield Inn