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“Great Location - But Outdated”

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Quality Inn Creekside
Ranked #28 of 78 Hotels in Gatlinburg
Clayton, North Carolina
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Location - But Outdated”
Reviewed March 11, 2014

When traveling to Gatlinburg we wanted to find a hotel on the main strip so that we could walk to everything. The reviews on their website were pretty decent, the price was decent and it was on the main strip so we decided to stay here. The lady at check-in was friendly and had our key ready. Once we got to the room we were a little disappointed. It smelled a little funny but once we turned the air on it was fine. It was very outdated and wasn't "nice" per se. It wasn't not nice either though. My mama taught me long ago to check certain things to see if the maids are doing their job well, things most people wouldn't think to check - like above the mirror, under the lamp shade, etc. Those things are "hidden" and typically go unnoticed, but I check at every single hotel. There was layers of dust in those places at this hotel. The first time we went to take a shower the water took about 30 minutes of just constantly running before it got hot. After about 10 minutes of it running we called the front desk. She did send maintenance and by the time he got there 20-25 minutes later the water had finally started to heat up. He explained that it was the first time and next time it would be quicker. It did take about 5-7 minutes every other time of running before heating up, but once it heated up it did stay hot longer than expected. The bed was pretty comfortable and both air & heat worked well. The breakfast was good, but they had the exact same things every morning (cereal, donuts, muffins, toast, hard boiled eggs, eggs and sausage gravy biscuits. Had hoped for bacon, sausage or something to make a little breakfast sandwich but it was a decent breakfast and it was nice to have it available. I like the location, it was within walking distance of pretty much everything. There was a beautiful creek & bridge also which is great for photos and relaxing evening strolls. Overall I probably would not stay again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deezlezbianlvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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616 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
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English first
Wheelersburg, Ohio
Level Contributor
362 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed March 10, 2014

We stayed here during our visit to Gatlinburg. Easy to get to and close to all attractions. Easy check in and check out, and the staff was nice and helpful. We had a spacious king room, that included a fireplace. Overall, a nice experience and would stay here again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 86MissyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tn
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 7, 2014 via mobile

Location is great.Stayed in building across creek in front of office..People working in office were nice.Room was spacious,clean,(clean room is my first priority)and everything in working order.The sound of the creek below balcony was relaxing.Motel was almost full,but was peaceful.Beds were ok,slept well with fireplace burning and sound of creek.(Most motels in this price range do not have fireplace and creek nearby.) We had a great stay with no issues.We come to Gatlinburg many times a year and we don't spend much time in a room,there are so many things to do.We have stayed in motels in this price range and most we don't return,but we will stay here again.We saved money,slept well,and enjoyed our stay.







  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Autumn95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 27, 2014 via mobile

Black mold on the mirror in the room and even the smell of mold is heavily present I wouldn't stay here the man at the front desk was very rude too when we approached him about the room and the bed is good if you like sleeping on a rock

Stayed February 2014, traveled as a couple
Helpful?
3 Thank htrd3000h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Gatlinburg hotels

Bedford, Virginia
Level Contributor
6 reviews
Reviewed February 25, 2014

This was probably my favorite vacation! My husband and I went here for our first anniversary, we stayed at Quality Inn Creekside. The view from the room was beautiful, and the sound of the creek babbling by was so soothing. Can't wait to go back!

Room Tip: Definitely request a room on the back of the building, overlooking the creek!
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Shores, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2014

My husband and I always stay with Choice Hotels wherever we travel. I have to say this is by far our most favorite as we stayed here for our honeymoon and we stay with them at Quality Inn Creekside several times a year. Vince is an awesome manager with a terrific staff and there is nothing bad I can say. We always stay in Room #121 in the corner by the pool because we usually have visiting company and Vince always goes out of his way to make sure that we are always in the same room.
For those of you who have had a supposed bad experience it is in your head. These people are fabulous, helpful and considerate. Great location for anything you want to do in Gatlinburg and who could ask for more or better. I will always stay here and recommend it to everyone. Wonderful Place!!!! Go Vince!!!

Amy and Ed Clark

Room Tip: You have to stay and judge the rooms for yourself as we have stayed in several rooms in the hotel an...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 10, 2014

The rooms next to the pool are absolutely disgusting. When you check in, please ensure the front office doesn't try to put you in one of those rooms. The pictures on here document what they look like inside.

Room Tip: Do not accept a room next to the pool
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Stayed December 2013, traveled with family
Helpful?
Thank ILside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Creekside

Property: Quality Inn Creekside
Address: 125 Leconte Creek Rd, Gatlinburg, TN 37738-3308
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Creekside 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Gatlinburg Quality Inn

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