When traveling to Gatlinburg we wanted to find a hotel on the main strip so that we could walk to everything. The reviews on their website were pretty decent, the price was decent and it was on the main strip so we decided to stay here. The lady at check-in was friendly and had our key ready. Once we got to the room we were a little disappointed. It smelled a little funny but once we turned the air on it was fine. It was very outdated and wasn't "nice" per se. It wasn't not nice either though. My mama taught me long ago to check certain things to see if the maids are doing their job well, things most people wouldn't think to check - like above the mirror, under the lamp shade, etc. Those things are "hidden" and typically go unnoticed, but I check at every single hotel. There was layers of dust in those places at this hotel. The first time we went to take a shower the water took about 30 minutes of just constantly running before it got hot. After about 10 minutes of it running we called the front desk. She did send maintenance and by the time he got there 20-25 minutes later the water had finally started to heat up. He explained that it was the first time and next time it would be quicker. It did take about 5-7 minutes every other time of running before heating up, but once it heated up it did stay hot longer than expected. The bed was pretty comfortable and both air & heat worked well. The breakfast was good, but they had the exact same things every morning (cereal, donuts, muffins, toast, hard boiled eggs, eggs and sausage gravy biscuits. Had hoped for bacon, sausage or something to make a little breakfast sandwich but it was a decent breakfast and it was nice to have it available. I like the location, it was within walking distance of pretty much everything. There was a beautiful creek & bridge also which is great for photos and relaxing evening strolls. Overall I probably would not stay again.
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- Also Known As:
- Quality Inn Creekside Hotel Gatlinburg
- Quality Inn Gatlinburg
- Gatlinburg Quality Inn