We love this hotel and have stayed before. This time lots went wrong, and while it was all eventually made right it was somewhat disappointing. The clerk walked around with a headset clearly having personal conversations while many customers waited. We had trouble with our air unit and then were locked out due to a front desk error. We think this was just a fluke and we will stay here again as the location is perfect. We had absolutely no problems last time we stayed and hope next year will be better than this one.
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- Also Known As:
- Quality Inn Creekside Hotel Gatlinburg
- Quality Inn Gatlinburg
- Gatlinburg Quality Inn